Property Management Administrator

About the role

The Property Management Administrator manages a portfolio of affordable housing properties and ensures strict adherence to all applicable regulations, including those established by the Department of Housing and Urban Development, the California Tax Credit Allocation Committee, investors, and other regulatory agencies. This role oversees property file audits, prepares compliance reports, enforces internal compliance policies and procedures, and serves as a key resource and trainer for staff on compliance matters. The Compliance Specialist plays a critical role in maintaining accurate resident files, monitoring recertifications, and supporting site teams to meet all regulatory and program requirements.

Responsibilities

• Review and approve new move-in files for accuracy and compliance with rent limits, utility allowances, income restrictions, regulatory requirements, partnership agreements, and other program guidelines.
• Regularly spot-check files that third-party file review consultants and property supervisors have approved to verify accuracy and consistency.
• Conduct post move-in file reviews in accordance with established compliance procedures and within specified timelines.
• Monitor annual and interim recertifications and coordinate with site staff to ensure they are completed accurately and on time.
• Review and approve annual and interim recertifications to confirm adherence to all applicable rules and regulations.
• Provide regular compliance training for staff, including onboarding training for new hires, to promote consistent understanding of compliance requirements.
• Update utility allowance changes and perform related administrative data entry as needed to keep records current and accurate.
• Manage and conduct internal on-site file audits and collaborate with staff to maintain systems that track audit timelines and follow-up actions.
• Assist site staff in preparing for inspections, with a particular focus on occupancy and compliance requirements.
• Draft, coordinate, and provide input on responses and reports to partners, regulatory agencies, and auditors.
• Advise on and make recommendations regarding reasonable accommodation requests and maintain a tracking system for requests related to Section 504 of the Rehabilitation Act.
• Process appeals related to application