Property Damage/Restoration Technician

Benefits

• 401(k) matching
• Company parties
• Dental insurance
• Health insurance

Qualifications

• Competitive benefits and wages including:
• Paid Time Off
• Medical/Dental Benefits
• Flexible Schedules
• 401K Plan
• Uniforms and Training provided
• Be a Hero Everyday!
• Growing company with opportunities for advancement for those who desire it
• Opportunity for travel

Responsibilities

• Completes assigned jobs according to company processes and standards, maintains quality control, supervises technician(s) assigned to job.
• Completes sketch and scope sheet for estimate, complete drying records using mobile software; delivers complete and accurate scope and sketch, dry logs and photo documentation and customer contract to estimator/coordinator inside team members.
• Interfaces with insurance adjusters in person, over the phone, and virtually to resolve issues and answer questions about the loss when needed.
• Multitasks to manage work orders, ensure appropriate equipment and supplies are loaded on truck needed for job, prioritizes activities to meet deadlines.
• May train new technicians or key operational and sales team members.
• Experience in leading, training, or managing others in prior role
• Role model our customer service expectations with homeowners, adjusters, vendors etc.
• Valid Drivers’ License and satisfactory driving record
• Must pass Background Check
• Incumbent must be prepared to:
• Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Must be able to wear respirator and safety gear when job conditions warrant

About the role

ServiceMaster Restore is committed to helping our communities rebuild after a disaster, helping businesses get back to work, and helping our neighbors restore their homes to pre-loss conditions. Our company is locally owned and employs team members who in the very communities we serve. We’re committed to helping make our neighborhoods whole again after the worst happens.

Restoration Technicians are the key employees responsible for ensuring jobs are finished from start to finish with excellent customer service, efficiency, quality work, and within insurance company guidelines. This is a working position as well as a lead position that may supervise others. On Call and After Hours work is required on a schedule with other lead technicians and will be compensated at higher levels than the base pay. We provide a fun environment in the growing restoration industry.