Jobs · Finance · Arizona

Property Compliance Specialist III

Progress Residential® · Tempe, AZ · 1 mo ago
FinanceFull-time
We need to output HTML fragment with sections: About the role? The posting includes intro paragraphs about company, why join, etc. Should we treat that as "About the role"? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide which sections to include based on content. We have: - Intro: "Your career has a home here..." includes company description, why join, etc. Could be "About the role" or maybe "About the company". But we can use "About the role" as heading for that content. - Job Summary: description of responsibilities. Could be "Responsibilities". The job summary includes many duties. So we can put that under

Responsibilities

with
  • items. - Qualifications: list of qualifications. Use

    Qualifications

    with
    • . - Skills: maybe separate? The qualifications already include skills. Could combine. But we could have "Skills" section for skills like MS Office, Yardi, Salesforce, communication, etc. However we can keep Qualifications covering both. - Benefits: "What You Can Expect From Us" includes Competitive Compensation, Comprehensive Benefits Package, Generous Time Off, Ongoing Learning and Development, A Culture that Celebrates You. That's benefits. So we can have

      Benefits

      with
      • . - Pay: Not explicitly stated; only "Competitive Compensation - Including performance-based bonuses". That's compensation but not specific pay. The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state "Competitive Compensation - Including performance-based bonuses". That's compensation info, but not a specific number. Is that enough to create a Pay section? The instruction says: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state compensation, albeit generic. I'd argue we can include a Pay section with that statement. However they also said: Prefer a few substantive sections over many thin ones. Could combine Pay into Benefits? But they said Benefits section for benefits like medical etc. Pay is separate. Could we include Pay as part of Benefits? Might be okay to have a Pay section with that line. - Schedule: Not mentioned. So no Schedule. We must not repeat job title as heading. No Job ID etc. We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. The posting includes "Want to learn more? Text “ProgressJobs” to 25000 to chat with Kate..." That's application instruction; remove. Also "This summary is not an all-inclusive description..." maybe keep? It's a disclaimer but not boilerplate? It's generic but maybe keep as part of responsibilities? It's a note; could be kept but it's not substantive? Might be considered boilerplate. Safer to remove. Also "Employment with Progress Residential is conditional on a satisfactory background and drug screen. Progress Residential is a proud Equal Opportunity employer, m/f/d/v. Privacy Policy" - remove. Also duplicate lines: "HOA pre-approvals for Renewal" appears twice; we should keep only once. We need to preserve all substantive information. Let's extract content. Intro paragraph: "Your career has a home here. Ready to make an impact with a dynamic, forward-thinking company? As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents – and an empowering, people-first culture for our team members. That’s why, for two years in a row, our employees have voted Progress a certified Great Place to Work®. Why join Progress? As the demand for professionally managed rental homes continues to grow, so do the opportunities at Progress. We’re looking for passionate professionals who are ready to grow with us, make a difference and be part of something meaningful." We can put that under About the role. Job Summary / Responsibilities: "Job Summary The Property Compliance Specialist III (PCS III) is responsible for managing all aspects of homeowner association (HOA) for an assigned portfolio of owned assets to encompass all PCS I and PCS II functions as well as but not limited to: Assist overseas team, Coordinate Check Processing, Confirm HOA updates, CCRs reviews, Photo request to assure compliance, HOA pre-approvals for Renewal, HOA ballot voting, HOA pre-approvals for Renewal, HOA pre-approval for Onboarding, identify and handle Escalations, Landscape monitoring, Landscape contract coordination, Coordinate Central team to resolve violations, Community outreach, attend HOA hearings. Provides guidance, support and coaching to team members to meet the goals and objectives of Progress Residential and the Property Compliance department. Essential Functions Work closely with HOAs to ensure compliance with all relevant laws and regulations.Resource for assigned team members’ training, day-to-day questions/escalations, items of focus, goals and operational issuesHOA lease approval process: Coordinate with HOA and/or residents to accomplish home, lease and tenant approval, registration, and renewal.Track down missing violation records that were identified on HOA invoices and statementsObtaining amenity and gate access, as needed, usually for third part vendorsReview pieces of mail to determine next course of actionMaintain current record of all Covenants, Conditions, Restrictions, Rules and Regulations.Work with HOA communities to effectively remediate violations and minimize fines and penalties assessed to homes within assigned portfolio.Develop analytical frameworks and reporting regimes to constantly assess and continually improve performance with respect to market, regional and national property compliance.Promptly address all residents and HOA requests; provide timely responses to all HOA related requests from internal and external customers.Develop and maintain a strong working relationship with HOAs and residents.May handle HOA/ accounting, enforcement, and general business functions for assigned portfolio.Acquire and maintain knowledge of current state, local, and HOA statutes, policies and/or procedures." We need to split into list items. Many items are separated by commas. We'll create
        • for each distinct duty. Let's parse: - Assist overseas team - Coordinate Check Processing - Confirm HOA updates - CCRs reviews - Photo request to assure compliance - HOA pre-approvals for Renewal (once) - HOA ballot voting - HOA pre-approval for Onboarding - Identify and handle Escalations - Landscape monitoring - Landscape contract coordination - Coordinate Central team to resolve violations - Community outreach - Attend HOA hearings - Provides guidance, support and coaching to team members to meet the goals and objectives of Progress Residential and the Property Compliance department. - Work closely with HOAs to ensure compliance with all relevant laws and regulations. - Resource for assigned team members’ training, day-to-day questions/escalations, items of focus, goals and operational issues - HOA lease approval process: Coordinate with HOA and/or residents to accomplish home, lease and tenant approval, registration, and renewal. - Track down missing violation records that were identified on HOA invoices and statements - Obtaining amenity and gate access, as needed, usually for third party vendors - Review pieces of mail to determine next course of action - Maintain current record of all Covenants, Conditions, Restrictions, Rules and Regulations. - Work with HOA communities to effectively remediate violations and minimize fines and penalties assessed to homes within assigned portfolio. - Develop analytical frameworks and reporting regimes to constantly assess and continually improve performance with respect to market, regional and national property compliance. - Promptly address all residents and HOA requests; provide timely responses to all HOA related requests from internal and external customers. - Develop and maintain a strong working relationship with HOAs and residents. - May handle HOA/ accounting, enforcement, and general business functions for assigned portfolio. - Acquire and maintain knowledge of current state, local, and HOA statutes, policies and/or procedures. We should ensure no duplicates. Now Qualifications: "Qualifications High school diploma required.4 or more years’ transactional real estate or legal experience or 2 or more years working directly with Homeowners Associations. Must be proficient in MS Office software and be able to quickly master new technology and systems.Excellent customer service, communication (written and oral), analytical ability, organizational, and negotiations skills.Exhibits sound judgment and decision-making ability.Property management or customer service experience.Strong customer service and interpersonal skills Working knowledge in Yardi and Salesforce.Organized with strong attention to detail Demonstrates ability to take initiative, work independently and make sound decisions.Effective time management skills while managing multiple projects and priorities Effective oral and written communication skills Proven track record of effectively managing multiple projects and priorities." We need to split into list items. Let's extract: - High school diploma required. - 4 or more years’ transactional real estate or legal experience or 2 or more years working directly with Homeowners Associations. - Must be proficient in MS Office software and be able to quickly master new technology and systems. - Excellent customer service, communication (written and oral), analytical ability, organizational, and negotiations skills. - Exhibits sound judgment and decision-making ability. - Property management or customer service experience. - Strong customer service and interpersonal skills. - Working knowledge in Yardi and Salesforce. - Organized with strong attention to detail. - Demonstrates ability to take initiative, work independently and make sound decisions. - Effective time management skills while managing multiple projects and priorities. - Effective oral and written communication skills (duplicate of earlier communication skill; we can keep one). - Proven track record of effectively managing multiple projects and priorities. We can combine communication skills into one item. Now Benefits section: "What You Can Expect From Us Competitive Compensation - Including performance-based bonuses that reward your contributions. Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more.Generous Time Off – Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday. Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth. A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work." We need to decide sections: Benefits (maybe include compensation). Could have Benefits with sub-items: Competitive Compensation, Comprehensive Benefits Package, Generous Time Off, Ongoing Learning and Development, A Culture that Celebrates You. We'll output

          Benefits

          with
          • each. Pay section: Not needed if we include compensation in Benefits. The instruction says never create Pay/Schedule/Benefits sections unless posting actually states them. It does state compensation, but we already have Benefits. Could we make a Pay section separate? Might be thin. Better to incorporate compensation into Benefits as one item. That satisfies requirement: we have a Benefits section with substantive content. We should not include Schedule. Now produce HTML fragment:

            About the role

            Your career has a home here. Ready to make an impact with a dynamic, forward-thinking company? As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents – and an empowering, people-first culture for our team members. That’s why, for two years in a row, our employees have voted Progress a certified Great Place to Work®. Why join Progress? As the demand for professionally managed rental homes continues to grow, so do the opportunities at Progress. We’re looking for passionate professionals who are ready to grow with us, make a difference and be part of something meaningful.

            Responsibilities

            • Assist overseas team
            • Coordinate Check Processing
            • Confirm HOA updates
            • CCRs reviews
            • Photo request to assure compliance
            • HOA pre-approvals for Renewal
            • HOA ballot voting
            • HOA pre-approval for Onboarding
            • Identify

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