Property Assistant

Responsibilities

• Review signed lease agreements and all accompanying documentation, such as proof of insurance and pet agreements, to confirm completeness and accuracy.
• Verify receipt of all required payments from new tenants, including first month’s rent, security deposits, and other applicable fees, typically in the form of money orders or bank checks.
• Accurately record lease information, tenant details, and payment data within the company’s property management software.
• Avoid and resolve discrepancies or issues related to lease agreements, documentation, or payments before finalizing move-ins.
• Collaborate with leasing agents and other internal teams to ensure resident accounts are set up correctly and the lease processing workflow remains seamless.
• Provide clear and professional communication to tenants and leasing staff to support a positive move-in experience.
• Perform administrative tasks such as filing, data entry, and report generation to maintain accurate and up-to-date records.
• Follow established financial and operational procedures to ensure compliance with company policies and standards.
• Manage multiple lease files and related administrative tasks simultaneously while meeting deadlines and maintaining high accuracy.

Essential Skills

• 1–2 years of experience in customer service, administrative support, or a related field.
• Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook.
• Strong analytical and problem-solving skills to identify and resolve lease and payment discrepancies.
• Excellent written and verbal communication skills to interact effectively with tenants and internal teams.
• High level of accuracy and attention to detail when reviewing lease documents and payment records.
• Ability to work independently and as part of a team in a collaborative environment.
• Strong organizational and time management skills to handle multiple lease agreements and tasks simultaneously.
• Customer service orientation with a focus on delivering a smooth onboarding and move-in experience.
• Experience with property management software (preferred).
• Demonstrated ability to ensure lease documentation accuracy and compliance with company policies.
• Experience verifying and processing rental payments, security deposits, and other fees in line with financial procedures.
• Prominent attention to detail in reviewing legal and financial documentation.
• Ability to manage competing priorities and meet deadlines in a structured environment.
• Strong collaboration skills and the ability to work effectively with leasing agents and other departments.
• Comfort working with databases and generating reports for operational and management use.

Additional Skills & Qualifications

• Experience with data entry and maintaining accurate records in Excel or similar tools.

Pay And Benefits

The pay range for this position is $24.00 - $24.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.