Property Administrator (CRE)

About the role

Performs the administrative functions of the Property Management Team, ensuring a high level of professionalism in property issues, including timely response to and resolution of tenant requests or concerns.

Responsibilities

• Provide full administrative support, including phone support, typing reports, filing, and distribution of correspondence.
• Schedule and coordinate meetings and special events, as requested.
• Assist in lease administration activities, including tenant contacts and insurance information; generate reports.
• Prepare and coordinate bid proposals, service contracts, and approved invoices.
• Assist in the bidding process and ensure compliance with C&W’s policies and procedures.
• Prepare and code invoices for Property Manager’s approval.
• Ensure the office is stocked with supplies and required items to maintain operations.
• Ensure prompt and accurate completion of contract and certificates of insurance information in contract administration software.
• Track and file contracts and insurance certificates; maintain a follow-up system for expirations.
• Monitor and maintain the property maintenance work order system and prepare monthly reports on the status of tenant work orders.
• Maintain the property purchase order system.
• Maintain lease and contract files, as well as other files within the property management office.
• Promote and foster positive relationships with tenants and clients; track service calls as required.
• Assist with monthly and quarterly management reports, as well as annual budget preparation.
• Process management and maintenance staff hours, tenant bill-back invoices, expense reports, monthly meter readings, and check requests for review and approval.

Key Competencies

• Communication Proficiency (oral and written)
• Customer Focus (internal and external)
• Organization Skills
• Interpersonal Skills
• Initiative
• Multi-tasking

Requirements

• High school diploma or GED equivalent; Bachelor’s Degree preferred.
• Customer service experience preferred.
• Proficiency in Microsoft Office Suite.
• Ability to give and take direction, interface professionally with decision-makers, and maintain confidential information.

Work Environment

This job operates in a professional office environment. Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands

The physical demands described are representative of those required to successfully perform the essential functions of this job:

• May need to stand and walk for extended or continuous periods of time.
• Must be able to ascend and descend staircases, ladders, and/or step stools.
• May be required to travel outside between buildings in varying outdoor weather conditions.
• Regularly required to remain in a stationary position (sit or stand) for 85% of the time.
• Regularly operate office machinery.

Benefits

Cushman & Wakefield provides eligible employees with an opportunity to enroll in a variety of benefit programs, including:

• Health, vision, and dental insurance.
• Flexible spending accounts and health savings accounts.
• Retirement savings plans.
• Life and disability insurance programs.
• Paid and unpaid time away from work.

Pay

The compensation for this position is $23.70 - $27.88 per hour, depending on factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The company will not pay less than minimum wage for this role.