Property Adj

Location: Chicago, IL
Work Setup: Hybrid – Work From Home + Field

About the role

We’re looking for a Property Adjuster with 2+ years of experience, strong investigation, communication, and documentation skills, and the ability to work independently and travel for field inspections.

Responsibilities

• Examines claims forms, policies and endorsements, client instructions, and other records to determine coverages.
• Investigates claims by interviewing claimants and witnesses, obtaining official reports, inspecting physical damage, and comparing claim information with evidence.
• Sets loss reserves.
• Prepares reports by collecting and summarizing information required by client, local, state, and federal government, and by Crawford.
• Settles claims by determining insurance carrier's liability, client's instructions and authority levels; obtaining demands and making offers to claimants; issuing settlement checks; making filings with regulatory agencies; disposing of salvage; pursuing subrogation when appropriate.
• Controls claims costs.
• Maintains company reputation and integrity of insurance products by complying with federal and state regulations and service standards.
• Recommends litigation when appropriate.
• Presents evidence at legal proceedings, producing reports and other documents as evidence.
• Maintains expected caseload.
• Maintains professional and technical knowledge through continuing education.
• Conducts roof inspections as needed.
• Upholds the Crawford Code of Business Conduct at all times.
• Participates in special projects or performs duties in other areas as requested.

Requirements

• College degree or an equivalent combination of education and experience.
• Minimum 6 months of experience or completion of Crawford and Company basic property class, and/or continuing education requirements.
• Good verbal and written communication skills.
• Good attention to detail.
• Strong analytical and mathematical ability.
• Excellent interpersonal skills, including the ability to handle challenging situations and people.
• Must be licensed as required by state and local jurisdictions.
• Outside adjusters must have a valid driver's license.
• Must complete continuing education requirements as outlined by Crawford Educational Services.
• A variable schedule including on-call may be required.
• Depending on caseload, you may be required to work beyond normal business hours when necessary.
• Travel may be required during/outside of normal business hours when necessary.

About Us

At Crawford, we believe a claim is more than a number—it’s a person, a child, a friend. By helping to restore their lives, we restore our community, one claim at a time.

Our team is empowered to grow, emboldened to act, and inspired to innovate. We pioneer new solutions for the industries and customers we serve and are looking for the next generation of leaders to join us.

With employees from more than 70 countries and speaking dozens of languages, we reflect the global fabric of the audience we serve. Though our reach is vast, we operate as One Crawford: united in purpose, vision, and values.

Benefits

• Competitive base pay with a pay range considering experience, education, market rates, and other factors.
• Bonus/Incentive Pay and other performance-based rewards, if applicable.
• Comprehensive benefits package including:
  • Medical, Dental, and Vision Plans
  • Prescription Drugs coverage
  • HSA, HRA, and FSA Accounts
  • Paid Holidays, Vacation, and Sick Leave
  • 401(k) Retirement Plan
  • Tuition Assistance
  • Paid Parental Leave
  • Supplemental Health Benefits
• Additional benefits at no cost:
  • Enhanced Mental Health Support
  • Virtual Physical Therapy
  • Caregiving Services
  • Life Assistance Program
• Training programs that promote continuous learning and career progression.
• Sustainability programs that give back to the communities in which we live and work.
• A culture of respect, collaboration, entrepreneurial spirit, and inclusion.