Propane Service Technician
About the role
The Service Technician is responsible for the safe and efficient transportation of propane systems to residential, commercial, and industrial customers. This role includes installing, maintaining, and repairing propane systems and related equipment, while ensuring compliance with all safety regulations and providing excellent customer service.
Responsibilities
- Operate all assigned vehicles in accordance with company policies and procedures, and comply with all federal, state and local codes and regulations for the safe operations of a commercial motor vehicle.
- Handle the delivery schedule with multiple stops per day as directed.
- Resolve or escalate customer inquiries and/or complaints as needed.
- Demonstrate responsibility regarding the care, condition, safe handling and securing of all company and customer equipment and property at all times.
- Ensure all required paperwork is in order, complete, accurate and legible and submit to supervisor at end of each business day.
- Crosstrain in the service area to ensure timely response to general customer needs in propane and/or water where offered.
- Maintain professionalism, integrity, security, image and confidentiality of information and records as required by the position.
- Attend all safety meetings, training and/or in-services as required.
- Regular attendance at the worksite is required.
Requirements
- Must be at least 21 years of age.
- Maintain a valid CDL driver's license with appropriate endorsements.
- Have knowledge and understanding of the Federal and State DOT rules and regulations.
- Have general mechanical abilities.
- Ability to work in a team atmosphere.
- Ability to provide excellent customer service, interpersonal, and communication skills.
- Ability to read maps and have a good knowledge of geographical area.
Qualifications
- Knowledge, Skills and Abilities:
- Must be at least 21 years of age.
- Maintain a valid CDL driver's license with appropriate endorsements.
- Have knowledge and understanding of the Federal and State DOT rules and regulations.
- Have general mechanical abilities.
- Ability to work in a team atmosphere.
- Ability to provide excellent customer service, interpersonal, and communication skills.
- Ability to read maps and have a good knowledge of geographical area.
Benefits
Uncas Gas is part of the DCC Propane family. We strongly believe in taking care of our employees so that they can take care of our customers. Our people are what set DCC Propane apart and are essential to our future growth, whether it is by welcoming a new brand into the DCC family or a new employee into our team, we are driven to ensure that our team members have everything they need to be successful. One way we do that, both at work and at home, is by offering a best-in-class benefit plan to our employees. This includes Medical, Vision, and Dentals plans for you and your family, as well as supplemental insurance programs, 401(k) retirement plan with company match, and Paid Time Off plus holidays.
Pay
Competitive compensation and benefits.
Schedule
Standard schedule is Monday to Friday 8am to 5pm. Occasional weekends, on-call shifts, and overtime available. Extended hours typical during busy season of October to March.
Skills
Must be at least 21 years of age. Maintain a valid CDL driver's license with appropriate endorsements. Have knowledge and understanding of the Federal and State DOT rules and regulations. Have general mechanical abilities. Ability to work in a team atmosphere. Ability to provide excellent customer service, interpersonal, and communication skills. Ability to read maps and have a good knowledge of geographical area.
Benefits
Medical, Vision, and Dentals plans for you and your family, as well as supplemental insurance programs, 401(k) retirement plan with company match, and Paid Time Off plus holidays.