Promotions Coordinator - Part Time

Presque Isle Downs & Casino, conveniently located off of I90 in Erie, PA, features table games, slots, sportsbook, entertainment, live thoroughbred horse racing, and year-round simulcast racing. The casino offers the latest technology and amenities designed for guest comfort and expectations, including three restaurants—two award-winning: Churchill’s Bourbon & Brew and LBV Steakhouse.

About the role

Join the team as a Part-Time Promotions Coordinator and bring your energy and creativity to a dynamic environment. You’ll engage with guests, execute exciting events and promotions, and ensure unforgettable experiences. Your role will blend lively interaction on the casino floor with focused office tasks. If you’re detail-oriented, thrive in a fast-paced setting, and enjoy making connections, this is an opportunity to shine.

Responsibilities

• Complete logs and other required paperwork.
• Stay informed about events and activities within the Erie community and on property to provide accurate guest information.
• Possess thorough knowledge of all property amenities to actively market them to guests.
• Implement promotions and events in accordance with promotional rules and guidelines.
• Perform casino announcements in a clear, concise, and upbeat manner.
• Maintain an engaging personality, attention to detail, and ability to meet deadlines in a time-sensitive environment.
• Assist Casino Hosts in servicing guests through issuing comps, player cards, and general account servicing.
• Perform other duties as assigned.

Requirements

• High School Diploma or equivalent.
• Prior customer service experience required.
• Must be able to obtain and maintain appropriate licensing from the Pennsylvania Gaming Control Board.
• Ability to read and interpret documents such as safety rules, instructions, and procedure manuals.
• Ability to speak effectively before groups of customers.
• Basic math skills: ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Microsoft Office experience required.

Skills

• Strong interpersonal and organizational skills.
• Ability to work in a fast-paced and demanding environment.
• Detail-oriented with the ability to multitask and meet deadlines.
• Good communication skills, both verbal and written.

Physical Requirements & Working Conditions

• Frequently required to walk, stand, use hands, and reach with hands and arms.
• Occasionally required to climb stairs and sit.
• Frequently required to talk and hear.
• Occasional lifting up to 25 lbs.
• Specific vision requirements include close vision, distance vision, and ability to adjust focus.
• Moderate noise level in the work environment.
• Exposure to smoke when on the casino floor and in the Cage.
• Exposure to all types of weather conditions.

Benefits

• Health insurance (including Vision and Dental) available the first of the month following 30 days of employment for regular full-time and part-time team members.
• Accrual of Paid Time Off for full-time and part-time team members.
• 401k with Company Match—100% vested at sign-up.
• Company Stock Purchase Plan.
• Team Member Engagement programs.
• Team Member Referral Plan.