Project Warehouse Associate

About the role

The Millennium Group (TMG) is an award-winning business process outsourcing firm specializing in print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and higher education institutions. With over 1,500 associates nationwide and 30+ years of industry success, TMG seeks highly motivated, enthusiastic team players interested in a long-term career.

Responsibilities

• Order Fulfillment & Packing
  • Pick online customer orders accurately using printed pick tickets.
  • Inspect media items like vinyl records, CDs, and lyric books for condition flaws before packing.
  • Pack apparel and collectibles using appropriate mailers, custom tissue paper, or protective boxes.
  • Include promotional inserts such as artist stickers, thank-you cards, or tour flyers in specific orders.
  • Affix e-commerce shipping labels for domestic and international carriers (USPS, UPS, FedEx, DHL).
• Inventory & Stock Management
  • Unload new merchandise arrivals such as bulk t-shirts, hoodies, vinyl pressings, and posters.
  • Organize apparel storage bins by artist, design, and garment size.
  • Conduct regular cycle counts on items and report low-stock alerts to supervisors.
  • Process customer returns by inspecting items for wear and restocking resellable merchandise.
• Daily Operations
  • Navigate e-commerce platforms or warehouse software like ShipStation.
  • Collaborate with supervisors to prioritize urgent orders, address shipping changes, or fix address errors.
  • Assemble custom shipping boxes and keep packing stations stocked with tape, bubble wrap, and mailers.
  • Maintain a spotless workspace to prevent dust or debris from damaging apparel and music media.
• Physical Requirements
  • Stand and walk constantly on concrete warehouse floors for the duration of an 8-hour shift.
  • Demonstrate strong manual dexterity to fold apparel neatly and pack fragile vinyl records quickly.
  • Lift up to 30–40 pounds when moving bulk boxes of vinyl records, heavy hoodies, or printed tour books.
  • Perform repetitive motions including bending, reaching, taping, and lifting packages throughout the day.

Qualifications

• High School diploma or GED equivalent required.
• Ability to lift up to 50 lbs.
• 1 to 2 years of customer service experience.
• 1 to 2 years of experience in a corporate environment or building services.
• Proficiency in MS Office: Word, Excel, Outlook, and PowerPoint.
• Ability to appropriately handle confidential and highly sensitive material.