Project Service Advisor

At GHD, we pledge to support and empower all of our people to make a positive impact while driving change. We help you accelerate your career with the right technology and training as you bring ideas and projects to life. Together with colleagues, clients, and partners, you’ll make an impact that is felt by all.

About the role

We are looking for a Project Service Advisor to manage the accuracy and integrity of project financial data in our Accounting System and maintain timely production of external client invoicing. This position analyzes projects and their financial performance, and provides support to Project Managers, Directors, Finance Managers, and others to promote the financial success of projects.

Our hybrid work model combines in-office collaboration and flexibility. Join us in the office three days a week to contribute, connect, and excel in our vibrant environment while working with an energetic and high-performing team.

Responsibilities

• Review draft contracts for invoicing terms, project costing, and other financial specifics such as retention/retainer, prevailing wage, sub-consultant, charge rates, unit pricing, etc.
• Provide historical project data, charge rates, and related data for fee estimates and project proposals.
• Serve as the primary point of contact with outside client accounting staff to assist with project financial data inquiries.
• Provide exceptional customer service to all clients ensuring satisfaction with financial services.
• Support Project Managers with creation, maintenance, and review of project records to ensure accuracy and consistency per project contract.
• Update and maintain client project billing information and accurate project costing for revenue recognition.
• Reconcile, inactivate, and close project data.
• Review project financial data regularly for accuracy and update/maintain project financial data as directed.
• Assist with correcting inaccurately recorded project effort.
• Provide assistance with new/existing client approvals/submittals and review client billing data for invoice requirements.
• Record daily time activities accurately per related project work.
• Assist Receivable Specialist by providing billing data when requested and work closely with Project Managers to review and follow up on outstanding debts.
• Update MIS with collection data when received.
• Distribute draft invoices to Project Managers per client requirements and review/input unit pricing data as required.
• Produce accurate and timely client invoices (internal and external) and ensure all required backup documentation accompanies client invoices.
• Mail/email or upload all client invoices and record distribution information in the accounting program.
• Promote and establish point of contact with client accounting staff on project financial and invoicing matters.
• Archive client invoices and provide exceptional customer service to improve client experience.

Requirements

• Minimum of two years’ accounting experience, preferably with a professional services firm.
• Minimum of one year experience with invoicing, cost estimate spreadsheets, and timesheets.
• Proficient in Microsoft Office Suite including MS Word, MS Excel, MS Outlook, Adobe Acrobat.
• BST Accounting Software experience is a plus.
• Strong editing/proofreading skills.
• Comfortable working independently as well as with others.

About Us

GHD is a global professional services company leading through engineering, architecture, and construction expertise. We are an employee-owned company with over 11,000 diverse and skilled individuals across more than 200 offices spanning five continents. Our brand promise, the Power of Commitment, drives us to address humanity’s most urgent needs: making water, energy, and urbanization sustainable for generations to come.