Project Service Advisor

At GHD, we don’t just believe in the power of commitment—we live and breathe it every day. We pledge to support and empower all of our people to make a positive impact while working with our business to drive change. We'll help you accelerate your career and provide the right technology and training as you bring ideas and projects to life. Together with colleagues, clients, and partners, you'll make an impact that is felt by all.

About the role

We are looking for a Project Service Advisor to manage the accuracy and integrity of project financial data in our Accounting System and maintain timely production of external client invoicing. This position analyzes projects and their financial performance, and provides support to Project Managers, Directors, Finance Managers, and others to promote the financial success of projects.

Our hybrid work model combines in-office collaboration and flexibility. Join us in the office three days a week to contribute, connect, and excel in our vibrant environment.

Responsibilities

• Contract Review and Approval: Review draft contracts for invoicing terms, project costing, and other financial specifics such as retention/retainer, prevailing wage, sub-consultant, charge rates, unit pricing, etc.
• Project Team Involvement:
  • Provide historical project data
  • Provide charge rate and related data for fee estimates and project proposals
  • Serve as the primary point of contact with outside client accounting staff to assist with project financial data inquiries
  • Provide exceptional customer service to all clients ensuring satisfaction with financial services
• Project Setup/Maintenance:
  • Support Project Managers with creation, maintenance, and review of project records to ensure accuracy and consistency per project contract
  • Update/maintain client project billing information
  • Review and maintain accurate project costing for revenue recognition
  • Reconcile, inactivate, and close project data
• Project Review:
  • Review project financial data on a regular basis for accuracy
  • Update/maintain project financial data per direction
  • Assist with correcting inaccurately recorded project effort
• Client Setup:
  • Provide assistance, when vital, with new/existing client approvals/submittals
  • Review client billing data for invoice requirements
• Timesheets: Record daily time activities accurately per related project work
• Accounts Receivable:
  • Assist Receivable Specialist by providing billing data when requested
  • Work closely with Project Managers to review and follow up on outstanding debts
  • Update MIS with collection data when received
• Client Invoicing:
  • Distribute draft invoices to Project Managers per client requirements
  • Review/input unit pricing data as required
  • Produce accurate and timely client invoices (internal and external)
  • Ensure all required backup documentation accompanies client invoices
  • Mail/email or upload all client invoices, record distribution information in accounting program
  • Promote and establish point of contact with client accounting staff on project financial and invoicing matters
  • Archive client invoices
  • Provide exceptional customer service to improve client experience and satisfaction

Requirements

• Minimum of two years’ accounting experience, preferably with a professional services firm
• Minimum of one year experience with invoicing, cost estimate spreadsheets, and timesheets
• Proficient in Microsoft Office Suite including MS Word, MS Excel, MS Outlook, Adobe Acrobat
• BST Accounting Software a plus
• Strong editing/proofreading skills
• Comfortable working independently as well as with others

Schedule

Hybrid work model: three days a week in the office.

About Us

GHD is a global professional services company leading through engineering, architecture, and construction expertise. As an employee-owned company with over 11,000 diverse and skilled individuals across more than 200 offices spanning five continents, we address humanity’s most urgent needs: making water, energy, and urbanization sustainable for generations to come. The Power of Commitment is our brand promise—what makes us different and drives our vision.