Project Scheduler

About the role

This position can be based out of any of our regional offices or fully remote.

Responsibilities

• Collaborate with project teams in planning, creating, updating, tracking, analyzing, and reporting projects.
• Create and update CPM schedules from proposal stage through construction stage.
• Build, evaluate, and optimize project schedules, providing data management and reporting.
• Prepare base-build construction and trade-specific project schedules to maintain and communicate with project leaders, trade partners, and clients.
• Determine best methods to improve business processes, operational excellence, and performance metrics.
• Deliver systems to meet required construction needs.
• Manage and oversee the successful day-to-day operations of the service labor scheduling team.
• Coordinate requests for projects of varying sizes and complexities, from single day to multi-week installations, working directly with customers, account management team members, and the field operations team to coordinate and schedule service field labor.
• Monitor and document weekly and monthly progress for assigned projects, including critical path analysis and schedule narratives.
• Makes frequent on-site visits to inspect and review construction progress.
• Affordably assesses impacts to the critical path and near-critical activities regularly, monitors schedule deviations and trending charts, prepares and provides schedule progress reports, constraints, milestones, and time/impact analysis to key stakeholders, and participates in regular project team meetings across multiple projects to communicate schedule metrics, troubleshoot, and develop corrective actions as needed.
• Reports all schedule risks and opportunities.
• Drives communication for service schedule management and coordination between account management and project management teams, field service operations, and end-user customers.
• Manages and distributes shareable and visible schedules for stakeholder reference.
• Monitors, forecasts, and modifies required labor resources to ensure adequate staffing during high/low workloads.
• Responds to scheduling requests promptly to ensure customer satisfaction.
• Provides scheduling support and service field labor support to systems support staff, as necessary.
• Supports accounts and service leadership with ongoing assessments of work and modifications to schedule.
• Notifies all impacted parties of job changes which require follow-up or attention.
• On service projects, monitors crew blends and ratios to ensure competitive staffing and maximize performance and profitability.
• Coordinates customer security badge requirements and any required background screening as needed.
• Complies with local collective bargaining agreements, manages licensing, and ensures competitive labor ratios are provided.
• Determines the best methods for staffing and equipping projects for successful installations.
• May perform network infrastructure, physical security, audio/visual, and wireless duties on technologies projects.
• Develops strong consultative relationships with the customer and team members, building mutual trust and respect by addressing their key business issues, proactively listening, advising, facilitating, and responding appropriately.
• Identifies problems and risks that could compromise customer satisfaction and ensures problems are resolved in a timely and efficient manner.

Requirements

• Bachelor’s degree or equivalent work experience in service scheduling, project management, construction management, engineering, or a related field.
• Minimum 2-4 years of electrical or low voltage experience in field operations, with a preferred concentration in construction and/or service projects.
• Experience managing field technician workflow preferred.
• Experience in scheduling large, complex projects with integration of multiplicity of construction packaging and coordination of trade partners.
• Strong understanding of critical path methodology to ensure and communicate timely delivery of milestone tasks.
• Basic project management training and skills.
• Thorough understanding of the project life cycle.
• Knowledge of and proficiency in MS Office and MS Project, preferably Primavera P6.
• Ability to coordinate and organize multiple sources of schedule inputs/performance data into a master schedule platform and deliver project/program status reports as required.

Qualifications

• Excellent collaboration, teamwork, and interpersonal skills.
• Effective independent problem solving, negotiation, time management, and prioritization skills.
• Work experience with LEAN methodologies and/or similar applications.
• Strong process orientation.

Skills

• Strong communication skills.
• Growth mindset and continuous learning ability.
• Detail-oriented with strong problem-solving ability.
• Exceptional time management.

Benefits

At ArchKey Solutions, our benefits package includes competitive health insurance options (medical, dental, and vision), a robust 401(k) retirement savings plan with employer match, paid time off and holidays, and access to wellness programs. Additionally, we offer professional development opportunities, tuition reimbursement, and employee assistance programs to support your growth and well-being. We ensure that our benefits are designed to promote the health, security, and work-life balance of our employees. Additional information is available at Archkey.com.