Project Sales Specialist I

About the role

The Project Sales Specialist plays a crucial role in supporting Irby's Outside Sales and Business Development operations. This role involves partnering with Irby Sales Representatives to establish and maintain relationships with key accounts, responding to customer inquiries, and assisting in the sales process.

Responsibilities

• Partner with Irby Sales Representatives to establish and own the Irby relationship with key accounts.
• Respond to requests from customers and salespersons on matters pertaining to the application of project-specific utility products and services.
• Practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel.
• Acquire, utilize and continuously develop personal technical knowledge of general and specialty utility products and services to assist customers and other company personnel.
• Aid customers in determining merchandise desired by being familiar with products sold by use, vendor, catalog and catalog number, reference materials, and special selling points.
• Communicate with customers by phone, email, or in person to receive orders for products and/or solicit sales of new or additional products.
• Provide oral and written quotations or estimates of prices, terms, and delivery for standard or non-standard merchandise.
• Undertake conceptual projects, or projects in early phases of development, to create bills of material that can be delegated to other estimators or sales teams for vendor quotations.
• Identify and use appropriate company and/or customer pricing systems when quoting or selling merchandise.
• Prepare cash or charge sales tickets with required identification, necessary information for customer, merchandise, price, and sales tax status for processing, shipment and delivery of merchandise in a timely manner.
• Follows up with any specific record-keeping requirements.
• Estimate date of delivery to customer based on knowledge of vendor lead-times.
• Review customer complaints concerning billing or products sold, assists in investigation and resolution.
• Prepare correspondence and reports necessary for business transactions.
• Work with Purchasing Department to review purchase orders, set inventory levels, and identify discontinued items and suitable replacement items.
• Collaborate with Pricing Group in preparation of product part number loading into ERP system.
• Contact vendors to expedite purchase orders and updates ship dates in ERP system.
• Assist with shipping, receiving, and cycle counting material as needed.
• Sell and promote branch and company-wide promotions.

Qualifications

• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public.
• Proficient in Microsoft Office Suite, such as Excel, Word, Teams, PowerPoint.

Benefits

• 401K Plan
• Competitive Medical Plans (medical, dental, and vision)
• Paid Time Off
• Paid Company Holidays
• Floating Holiday
• On Demand Pay
• Flexible Spending Accounts (Health and Dependent Care)
• Employee Assistance Program
• Tuition Reimbursement
• Employee Discounts
• Long-term and Short-term Disability
• Life Insurance

About Irby

Irby Utilities is a leading fulfillment and solutions provider for utility and utility contracting marketplaces. With nearly 100 years of utility experience and advanced technologies, Irby offers a comprehensive portfolio to its nationwide client base, including distribution, transmission, substation, generation, renewable energy, EPC, fiber/broadband communications, and gas.

Why work for Irby?

At Irby, we believe in the strength of our people. Our team delivers end-to-end solutions through logistical and operational support, sales and account management, project services, data analysis, and more. We are dedicated to providing innovative products and customized services to meet the needs of our clients. Join us and be part of something great!

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law. Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com. To learn more, CLICK HERE: https://www.eeoc.gov/equal-employment-opportunity-laws