Project Managment Assistant

Key Responsibilities

• Service tickets — receive, organize, track, and update customer requests
• Ticket records — maintain accurate information across tracking systems and spreadsheets
• Warehouse work — log, organize, and communicate incoming project materials
• Client schedules — coordinate resources for service tickets and project needs
• Field resources — provide foremen and technicians with required project information, access, equipment, and materials
• Project coordination — support Project Managers, field foremen, customers, vendors, and internal teams
• Project documentation — maintain spreadsheets, reports, trackers, and administrative records
• Equipment tracking — monitor materials entering and leaving the warehouse
• Customer communication — provide updates on service requests, equipment, scheduling, and projects
• Project support — assist 1-5 Project Managers as responsibilities expand

Minimum Qualifications

• Valid driver's license and access to a vehicle required - travel costs covered
• Micrsoft Excel proficiency required
• Micrsoft Teams proficiency required
• Micrsoft Word proficiency required
• 2+ years of project coordination, project administration, construction, wireless, or related support experience preferred

Preferred Skills

• Security, AV, wireless, construction, or systems integration experience
• Wireless service coordination experience
• Equipment and material tracking experience

Work Environment & Travel

• Onsite work — downtown Chicago warehouse and office environment
• Schedule — Monday-Friday, 5 days per week onsite
• Travel — project-related travel as needed
• Vehicle access — required for project-related travel
• Travel expenses — covered by the company for approved project travel

Career Development

• Project management training — hands-on guidance from experienced Project Managers and Field Foremen
• Systems integration exposure — wireless, security, AV, and construction project experience
• Career progression — opportunity to advance toward Project Manager responsibilities