Project Manager - Workplace Technology

Key Roles & Responsibilities

• Develop and maintain detailed project plans, schedules, and documentation, ensuring alignment with business objectives and timelines across multiple projects concurrently
• Manage end-to-end project execution for workplace technology rollouts, including gathering requirements, engaging stakeholders, coordinating resources, managing risks, and conducting post-implementation reviews
• Provide onsite project oversight and hands-on deployment support as needed for high-priority or complex initiatives, ensuring smooth installation, setup, and launch of technology solutions
• Establish and track key performance indicators, project metrics, and deliverables, providing regular status updates and reporting to Program Management and stakeholders
• Serve as the primary point of contact between stakeholders, technical resources, and third-party vendors throughout all project phases
• Facilitate requirements workshops, design reviews, and testing sessions to ensure technology solutions meet stakeholder needs
• Cookordinate with external vendors and service providers during procurement, testing, deployment, and support phases, proactively identifying and resolving issues to maintain project momentum
• Build and maintain strong working relationships with site-level teams, facility managers, and end-users to ensure smooth implementation and ongoing support
• Translate business requirements and stakeholder feedback into clear, actionable instructions for development teams
• Manage and prioritize the development backlog in collaboration with technical leads, ensuring alignment with project plans and delivery commitments
• Drive user adoption and change management by developing communication plans, training materials, quick reference guides, and rollout strategies for diverse audiences
• Scout, evaluate, and pilot emerging workplace technologies and solutions as needed to enhance service delivery and drive continuous improvement across the client portfolio
• Maintain comprehensive inventory systems for hardware deployment, utilization, and returns
• Identify process improvement opportunities and contribute to the development of best practices, standard procedures, and knowledge resources for the team

Required qualifications

• Minimum 3-5 years of project management experience, preferably in corporate real estate, facilities management, technology deployment, or startup environments
• Demonstrated experience managing complex projects with cross-functional teams, including coordination with technical resources and external vendors
• Exceptional organizational and time management skills with careful attention to detail and the ability to manage multiple priorities at once
• Outstanding critical thinking and problem-solving abilities, with proven resilience and composure when working under pressure or managing competing demands
• Excellent communication and interpersonal skills, including the ability to influence without direct authority, navigate stakeholder relationships, mediate conflicts, and build collaborative partnerships
• Strong presentation skills, with the ability to explain complex technical concepts in clear, compelling ways for executive, technical, and non-technical audiences
• Proficiency with collaboration and productivity tools including Google Workspace (Docs, Sheets, Slides, Drive) and project management platforms
• Demonstrated ability to quickly learn and master new technologies, systems, and processes with minimal supervision
• Genuine passion for technology and innovation, with curiosity about how emerging solutions can transform workplace experiences
• Flexibility to travel up to 20% within the United States for project deployments, site visits, and stakeholder meetings