Project Manager - Themed Entertainment

Position Purpose

The Project Manager III leads the end‑to‑end delivery of complex, multidimensional projects, owning the full project lifecycle from planning and development through execution, monitoring, and final delivery. This role is accountable for project scope, budget, schedule, resources, and overall team performance. The Project Manager III defines and drives the project execution strategy, translating customer scope and requirements into clear project plans that align technical solutions, operational capabilities, and financial targets. The role ensures the right balance between standard and custom solutions to meet both client expectations and project constraints, drives strategic problem‑solving and course correction, and collaborates closely with cross‑functional teams and subject‑matter experts.

Project Management

• Successful delivery of multidimensional project scope, schedule, and budget.
• Ensure the client’s vision is considered throughout the project lifecycle.
• Drive client satisfaction, regularly exceeding expectations.
• Internal and external communication of project status and progress.
• Leadership of final deliverables, ensuring TAIT quality throughout delivery.
• Integrate engineering, manufacturing, operational, and support disciplines to ensure project success.
• Risk monitoring and delay management.
• Active management of project financials.

Bidding & Development

• Translate client needs into “TAIT language”.
• Generate or collaborate on project proposals and quotes.
• Drive development of creative and technical solutions.
• Lead cost estimates and determine contingencies.
• Establish pricing and payment schedules.

Commercial, Contractual & Legal

• Understand the project’s commercial terms as outlined in the contract.
• Act as a client advocate within TAIT, ensuring the highest levels of customer service and the boutique experience clients expect.
• Maintain a unique connection to clients, their teams, and stakeholders.
• Ensure TAIT’s duties and responsibilities are properly executed and protect TAIT’s interests where necessary.

Project Finances & Budgets

• Plan cash‑flow schedule according to proposals and contracts.
• Maintain payment schedule and invoicing.
• Lead development of the “As Sold” budget at project outset.
• Maintain ongoing forecasts to track deviations throughout the project lifecycle.
• Monitor and control project costs and change orders (extras).
• Raise early flags for potential risks and opportunities.
• Provide periodic project status reports.

Organizational Relationships & Participation

• Serve as the point of contact and accountable individual for the project to senior leadership and executive teams.
• Develop and maintain good relationships with Project Performance and Operations groups.
• Practice proactive, open, and transparent communication.
• Attend (or organize) regular check‑in meetings.
• Identify appropriate participants for strategic conversations.
• Utilize relationships to resolve challenges, conflicts, or disputes within or between projects.
• Participate in global and regional “All Hands” and similar organization meetings.
• Stay current on time‑clocking, expense report submissions, and other administrative tasks.

Continuous Improvements

• Drive opportunities for minor and major improvements in the project process.
• Participate in departmental and organizational initiatives.
• Ensure “Lessons Learned” discussions occur for projects that warrant celebration of positive outcomes and reflection on negative outcomes.

Education and Growth

• Demonstrate knowledge of TAIT’s history and capabilities to represent the enterprise brand.
• Actively seek opportunities to build new skills and hone existing ones.
• Focus on hard skills for tactical application and soft skills for interpersonal communication and effective leadership.
• Participate in provided learning opportunities.
• Work on projects that expand knowledge and experience in new markets and sub‑markets.

Minimum Qualifications

• 10+ years project management or relevant industry experience in entertainment, live events, construction management, or a related field; **or** a Bachelor’s degree in Project Management, Engineering, Construction Management, Technical Theater, or a Live Event‑related field plus 8+ years experience in entertainment or project management.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Experience with project scheduling tools (e.g., MS Project, Asana).
• Budget management and analysis experience (e.g., Power BI, Tableau).
• Familiarity with ERP systems (e.g., Epicor, SAP).
• Experience with CRM platforms (e.g., Zendesk, Salesforce).
• Knowledge of content management systems (e.g., Box, SharePoint, Google Drive).
• Understanding of manufacturing or fabrication processes and principles.
• Ability to work in the office Monday‑Friday with up to 30% travel to job sites.

Preferred Experience

• Project Management Professional (PMP) certification.
• Proven track record of managing profitable projects.
• Demonstrated ability to prioritize across multiple projects.
• Experience with commercial and contractual responsibilities, cost estimation and control, and risk management.
• Familiarity with Slack.
• Experience working within a matrixed organizational structure.

Working Conditions and Physical Effort

• Regularly required to sit and use hands to manipulate objects, tools, or controls.
• Frequent reaching with hands and arms; regular talking and hearing.
• Vision requirements include close, color, and peripheral vision.
• Extended periods of computer use (typing, mouse, screen viewing).
• Occasional exposure to dirt, dust, fumes, unpleasant odors, and loud noises.
• May need to wear personal protective equipment (safety glasses, reflective vest, ear plugs, steel‑toed shoes, etc.) when required by site conditions.

Benefits

• Competitive medical, dental, and vision insurance plans.
• Health Savings Account (HSA) with employer contributions (HDHP plans).
• Flexible Spending Accounts (Medical & Dependent Care).
• Employer‑paid life insurance with optional supplemental coverage.
• Employer‑paid short‑term disability with optional long‑term disability insurance.
• 401(k) retirement plan with company match.
• Paid parental leave.
• Employee Assistance Program (EAP).
• Wellness stipends.
• Voluntary benefits (e.g., accident, critical illness).
• Paid vacation and 12 holidays.