Project Manager, Terafab Operations

Responsibilities

• Daily Project Operations
• Understand major KI #1 - Consistent production
• Support customer engagements, from booking to delivery, demonstrating operational excellence resulting in happy customers.
• Identify, build, and maintain relationships with new and existing clients and contractors, negotiating contracts, and ensuring safe and efficient execution of contracts and services.
• Process Improvement
• Collaborate with other departments on operational requirements needed to meet customer deliverables and departmental priorities.
• Identify inefficient operational processes and training gaps and build plans to address.
• Build and refine the Terafab official operations mobilization checklist.
• Product Development
• Maintain a complete understanding of our products and services.
• Identify and promote changes in Terabase's technology stack to increase operational efficiency.
• Actively feed back system deficiencies, quality issues, and insufficient reliability to R&D and manufacturing.
• Customer Success
• Work in partnership with the sales team to provide expanded services and support organic growth within existing accounts.
• Act as a voice of the customer by representing their perspectives and interests in areas such as product roadmap, technical support, quality, etc.
• Develop, monitor, and track key performance indicators for each project according to key operational efficiency objectives and customer success metrics.
• Circulate precise reports to stakeholders that accurately depict project health status.

Requirements

• Bachelor's degree in engineering, business management, energy, or related field.
• 3+ years' experience working as a project or operations manager in the solar or renewable energy industry, heavy construction, or aerospace industry.
• Knowledge of components of PV plants; PV modules, trackers, inverters, and battery storage systems is a plus.
• Knowledge or experience working with photogrammetry and drone image processing software such as Pix4D, Agisoft Metashape, ODM, DroneDeploy, ArcGIS, SimActive Correlator3D, Propeller, etc..
• Proficiency in project management tools/software such as MS Project, Salesforce, etc.
• Excellent time management and ability to execute multiple projects simultaneously.
• Strong communication, customer relationship skills, and ability to communicate effectively and interact within a team environment.
• Advanced or expert skill level in MS Suite of software (Outlook, Excel, PowerPoint, etc.).
• Experience working with cloud-based platforms such as Amazon Workspaces (AWS), JIRA and other Atlassian tools such as Confluence, and Microsoft Office suite of applications.
• Experience leading a small team and working with remotely distributed contractors.
• Willing to work in Hybrid (Home/Office) setup and work with minimal supervision.
• Travel up to 50% of the time, primarily US-based project sites.

Benefits

• Compensation and Benefits
• Salary range: $140,000-165,000 DOE.
• Comprehensive benefits package including:
• Generous time off and holiday policy
• Remote flexibility
• Flexible time off
• Comprehensive benefits package
• Career progression
• 401k match
• Stock options
• Home office set up allowance
• Principles
• Equal opportunity employer.
• We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities.
• We do not discriminate for any reason including race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military/ veteran status, or any other characteristic protected by law.
• We offer a welcoming and inclusive environment in service to one another, our products, the diverse consumers we represent, and the communities we call home.