Project Manager-Technology, Product & Innovation

About the role

Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 29,000 electronic gaming terminals in nearly 4,700 third-party local and regional establishments and 20 self-operated gaming locations across ten states. Through exclusive long-term contracts, Accel serves licensed non-casino locations including bars, restaurants, convenience stores, truck stops, gaming cafes, and fraternal and veteran establishments. Accel provides its local partners with a turnkey, full-service, capital-efficient gaming solution that encompasses manufacturing, content, payments, loyalty, 24/7 customer service, data analysis and reporting, and cash logistics. The Company’s racino, Fairmount Park - Casino & Racing, features live racing, electronic gaming machines, live table games, food and beverage amenities, and pari-mutuel betting.

Responsibilities

• Manage project execution: Lead the planning, coordination, and delivery of technology projects across business systems, data, AI, and custom applications.
• Create and maintain project plans, timelines, milestones, budgets, risks, issues, and dependencies.
• Monitor project progress and address risks, issues, resource constraints, and timeline changes as they arise.
• Facilitate project meetings: Schedule and lead meetings with business stakeholders, Technology Solutions team members, vendors, and other project participants.
• Partner with stakeholders to define project goals, scope, priorities, and implementation needs.
• Provide consistent project updates to stakeholders and leadership, including progress, key decisions, risks, and next steps.
• Coordinate cross-functional teams: Align activities across Business Analysts, Quality Assurance, developers, system administrators, vendors, and business teams.
• Serve as the primary point of contact for vendors, ensuring deliverables, timelines, and contract terms are met.
• Lead change management activities, including stakeholder communications, training coordination, deployment readiness, and post-launch follow-up.
• Oversee testing, user acceptance testing, go-live activities, and post-implementation support.
• Confirm systems, data, and processes are functioning as expected post-launch, and coordinate fixes for any issues identified.
• Maintain accurate project information, documentation, and updates in Jira and other project management tools.
• Adhere to established project management, delivery, governance, and release-management processes.
• Perform other duties as assigned by direct management.

Qualifications

Education: Bachelor’s degree in business, Information Technology, Computer Science, or related field; equivalent experience considered. PMP, CAPM, ScrumMaster, or Agile/Scrum certification preferred.

Experience: 4+ years in project management, business analysis, or technology implementation; background supporting business applications, system implementations, or process improvements; experience with Salesforce, NetSuite, Workday, Jira, data platforms, AI, or custom applications preferred; experience with large-scale implementations (150+ users) preferred; background as a Project Manager, Business Analyst, Systems Analyst, or Salesforce Administrator preferred; experience with change management, UAT, training coordination, or post-implementation support preferred.

Skills

Strong track record partnering with business users, technical teams, and leadership; excellent organizational, analytical, and problem-solving skills; skilled at managing multiple priorities and resolving project risks; proficiency with Jira, Microsoft Office, and Microsoft Teams; familiar with Agile, waterfall, or hybrid delivery methodologies.

Benefits

Voluntary full-time employment benefits include medical, dental, and vision; life, AD&D, critical illness, and hospital insurance; short and long-term disability; identity/legal protection; as well as access to FSA and HSA accounts. Full and part-time employees are eligible to contribute to traditional and/or Roth 401(k) plans. Our Employee Assistance Program (EAP) offers counseling for a multitude of topics including (but not limited to) mental health, finances, adult care, disability, and grief.

Pay

Base Pay Range $102,000-110,000/yr. This range represents the low and high end of