Project Manager - Technology Modernization Program

Key Responsibilities

• Develop and manage detailed project plans, milestones, dependencies, and critical paths.
• Drive execution across business, operations, technology, data, integration, and vendor workstreams.
• Track progress against scope, schedule, budget, risks, and key deliverables.
• Facilitate project governance, status reporting, and executive-level communications.
• Ensure decisions, assumptions, action items, and dependencies are documented and actively managed.

Stakeholder Management

• Partner with business leaders, application owners, technology teams, and external vendors.
• Cookordination activities across multiple stakeholder groups to ensure alignment and timely decision-making.
• Escalate risks, issues, and roadblocks appropriately while driving resolution.
• Build strong working relationships across functional areas and organizational levels.

Risk, Issue & Dependency Management

• Identify and manage project risks, issues, assumptions, and dependencies.
• Develop mitigation and contingency plans.
• Support control readiness, operational readiness, and organizational preparedness activities.

Data & Integration Management

• Lead data and integration workstreams across the modernization program.
• Coordinate activities related to data migration, data conversion, data validation, data governance, reconciliation, and reporting readiness.
• Manage cross-system integration dependencies, including APIs, middleware, file-based interfaces, real-time messaging, and third-party vendor connectivity.
• Partner with business, technology, architecture, and vendor teams to define, document, and track interface requirements, source-to-target mappings, and data flows.
• Facilitate issue resolution related to data quality, data lineage, integration defects, and application interoperability.
• Ensure integration and data deliverables are incorporated into project plans, testing cycles, cutover activities, and production readiness assessments.
• Coordinate end-to-end testing activities supporting integrations, conversions, reporting, and downstream operational processes.
• Monitor and manage risks associated with data dependencies, interface readiness, reconciliation accuracy, and conversion execution.

Vendor & Implementation Partner Coordination

• Coordinate delivery activities with third-party vendors.
• Monitor vendor commitments, delivery milestones, and dependency management.
• Facilitate working sessions, workshops, design reviews, and status meetings.
• Ensure alignment between vendor deliverables and business objectives.

Testing & Readiness Support

• Partner with business and technology teams to ensure successful execution of testing and defect remediation.
• Coordinate conversion, cutover, training, and go-live readiness activities.

Change & Communication

• Partner with Change Management teams to support stakeholder engagement, communications, training, and adoption activities.
• Ensure impacted teams understand upcoming changes, key dates, and required actions.

Qualifications

• Bachelor's degree in Business, Information Technology, or related field.
• 5+ years of project management experience leading complex technology transformation, modernization, or enterprise change initiatives.
• Demonstrated experience within Commercial Banking and Private Banking business domains, including lending, deposits, treasury services, payments, client onboarding, client servicing, and operational processes.
• Strong understanding of enterprise data management, data migration, data governance, reporting, and analytics concepts.
• Experience managing data conversion, system integration, and operational readiness activities for large-scale technology implementations.
• Prominent experience with project planning, risk management, issue resolution, dependency management, and executive status reporting.
• Excellent communication, facilitation, stakeholder management, and leadership skills.
• Experience working within structured Program Management and Governance frameworks.