Project Manager - System Migrations

About the role

The Project Leader, Disability Migrations is responsible for leading the successful conversion of customer disability and leave management programs from legacy platforms to MetLife's cloud-based claims and administration systems. This role plays a critical part in delivering seamless customer migrations, ensuring operational readiness, and driving cross-functional coordination across the Group Benefits organization.

Responsibilities

• Lead customer migration initiatives from planning through execution, ensuring successful and efficient transitions to MetLife's cloud-based claims platform.
• Create and maintain comprehensive project plans, schedules, resource plans, and status reporting for multiple concurrent disability migration projects.
• Oversee cross-functional teams, including testers, developers, operational readiness resources, and business partners, to support migration and integration activities.
• Manage stakeholder relationships and coordinate activities across operations, account teams, product owners, vendors, and business leaders to ensure alignment on scope, timelines, risks, and deliverables.
• Monitor project milestones, dependencies, testing activities, and operational readiness efforts while proactively identifying and resolving issues that may impact successful delivery.

Requirements

• 10+ years of project leadership experience managing multiple concurrent projects and driving successful delivery of complex business initiatives.
• 7+ years of experience utilizing Microsoft Project and Microsoft Office tools to develop project plans, manage schedules, and communicate project status.
• Experience supporting operational processes and customer implementations, including coordinating stakeholders, managing dependencies, and driving successful project execution.
• Strong verbal and written communication skills with the ability to effectively engage and influence stakeholders across all levels of the organization.
• Demonstrated problem-solving, analytical, and research capabilities, with the ability to balance structured project management practices and pragmatic execution to achieve business outcomes.

Qualifications

• Project Management Professional (PMP) certification.
• SAFe Scrum Lead certification or experience supporting Agile delivery methodologies.
• Bachelor’s Degree with 2+ years of experience within the insurance industry.
• Experience implementing or migrating Group Benefits customers, including disability and leave management solutions.
• Experience leading cross-functional teams and driving operational readiness activities in large-scale transformation or migration programs.

Skills

• Project Leadership
• Microsoft Project and Office Tools
• Operational Processes
• Stakeholder Engagement
• Problem Solving

Benefits

• Comprehensive Health Plan
• No-Cost Short- and Long-Term Disability Insurance
• Company-Paid Life Insurance
• Legal Services
• Retirement Pension
• Group Discounts on Voluntary Insurance Products
• Employee Assistance Program (EAP)
• Digital Mental Health Programs
• Parenthood Leave
• Volunteer Time Off
• Tuition Assistance

Pay

$76,000 - $115,000

Schedule

N/A

Benefits

MetLife offers a comprehensive benefits package including physical and mental health programs, financial wellness, and support for families. Benefits include medical/prescription drug and vision, dental insurance, no-cost short- and long-term disability, company-paid life insurance, legal services, a retirement pension funded entirely by MetLife, and a 401(k) with employer matching. Additionally, there are group discounts on voluntary insurance products, such as auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs. MetLife also provides parental leave, volunteer time off, and tuition assistance.