Project Manager - Strategic Operations

Responsibilities

• Manage internal issue intake and resolution workflows by coordinating with customer success and operations partners to ensure timely follow-up and closure.
• Partner with senior leadership on strategic growth initiatives by organizing timelines, aligning contributors, and keeping key projects on schedule.
• Maintain status tracking for active and prospective partnerships, clarify ownership, and communicate milestones and outstanding actions to stakeholders.
• Create practical operating tools such as trackers, meeting cadences, and update summaries that improve transparency without adding unnecessary complexity.
• Bring structure to undefined processes by identifying gaps, establishing clear next steps, and helping teams stay aligned in a fast-changing setting.
• Prepare concise progress updates and executive-ready materials that help leadership make informed decisions and remove roadblocks.
• Cross-functional coordination tied to operational execution and go-to-market priorities, ensuring deliverables are completed and dependencies are addressed.
• Use sound judgment to determine when to independently resolve issues and when escalation is needed to protect momentum and outcomes.

Requirements

• Experience managing operational projects or strategic initiatives in a fast-paced business environment.
• Strong background in operations management with the ability to improve coordination across multiple teams.
• Demonstrated ability to track complex workstreams, maintain accountability, and drive tasks through completion.
• Excellent communication skills, including the ability to provide clear updates to leadership and cross-functional stakeholders.
• Comfortable working in ambiguous situations and building simple processes that create clarity and consistency.
• Proven organizational skills with attention to detail and the ability to manage shifting priorities effectively.
• Experience supporting growth, partnership, or cross-functional business initiatives is highly desirable.
• Familiarity with strategy consulting, business operations, or similar problem-solving environments is preferred.

Qualifications

Legal authorization to work in the United States is required.

Benefits

• Medical, vision, dental, and life and disability insurance.
• Access to top jobs, competitive compensation, and benefits.
• Free online training.
• Company 401(k) plan eligibility.

Pay

TBD

Schedule

TBD