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Jobs · Project Management · New York

PROJECT MANAGER/SR. TECHNICAL ANALYST

NYC Department of Social Services · Manhattan, NY · 1 wk ago
Project Management$107k–$123k/yrFull-time

About the Role

The Department of Social Services (DSS), comprising the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS), is recruiting for a Computer Specialist (Software) III to function as a Project Manager/Sr. Technical Analyst supporting the Eligibility Data & Image Transfer System (EDITS) for the MAP/HCSP Units. This role involves technical analysis, project management, operational support, and coordination across multiple projects and teams.

Responsibilities

  • Supervise day-to-day activities of assigned technical analysts and testing staff, allocate resources, and assign tasks.
  • Gather, analyze, and document business and functional requirements.
  • Document technical workflows and identify opportunities for system improvement.
  • Review New York State WMS requirements and determine their impact on EDITS.
  • Lead State-related interfaces and activities involving EDITS development.
  • Manage development, testing, and implementation of EDITS-related forms.
  • Develop and oversee structured user test plans.
  • Support daily production activities and troubleshoot ongoing system anomalies.
  • Coordinate and resolve complex issues related to Medicaid systems.
  • Coordinate meetings, agendas, meeting minutes, and action items.
  • Represent DSS ITS in meetings with senior-level New York State staff.

Qualifications

  • A baccalaureate degree from an accredited college, including or supplemented by 24 semester credits in computer science or a related field, and 2 years of satisfactory full-time software experience, including 1 year in a project leader capacity or as a major contributor on a complex project.
  • OR a four-year high school diploma and 6 years of full-time satisfactory software experience as described above, including 1 year in a project leader capacity or as a major contributor on a complex project.
  • OR a satisfactory combination of education and experience equivalent to the above.
  • All candidates must have a high school diploma and at least 1 year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project.

Preferred Skills

  • Strong analytical, problem-solving, documentation, and organizational skills with strict attention to detail.
  • Experience with enterprise applications, business processes, data analysis, and staff supervision.
  • High proficiency with Microsoft Office tools and modern application tracking platforms like DevOps.
  • Excellent written and verbal communication skills, with the ability to work effectively across technical and non-technical teams.
  • Robust experience with requirements gathering, data analysis, and structured User Testing methodologies.
  • Deep understanding of the NYC Medicaid program is a plus.
  • Experience with New York State Welfare Management System (WMS) is a plus.

Additional Information

This position is open to qualified persons with a disability who are eligible for the 55-a Program. New York City residency is not required. The salary range for this position is $107,137.00 – $123,208.00.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce. This role is eligible for federal loan forgiveness programs and state repayment assistance programs.

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