Project Manager, SLED

The Role

At Kyndryl, Project Managers are the conductors of mission-critical programs - shaping results, influencing stakeholders, and making a visible impact every day. In this role, you'll earn visibility and trust with customers and stakeholders at every level, influence high-impact initiatives and reinforce Kyndryl's reputation as a trusted technology partner. Every project you deliver also provides opportunities to grow your skills, gain certifications and develop leadership experience.

What you will do

• Plan and Execute Projects
• Build detailed plans that define scope, milestones, dependencies and deliverables
• Prioritize work to focus on the activities that drive the greatest impact
• Manage risks proactively by identifying potential issues early and implementing mitigation strategies
• Allocate resources effectively to ensure the right skills are applied at the right time, including AI, cloud and industry expertise
• Lead and Align Teams
• Coordinate cross-functional teams including technical, account and partner roles
• Drive collaboration to maintain alignment and smooth handoffs across groups
• Coach and support team members to achieve high performance while meeting deadlines
• Facilitate governance and cadence meetings to keep everyone informed and accountable
• Monitor and Deliver Outcomes
• Track progress against milestones and adapt plans as priorities shift
• Ensure SLA adherence and consistently meet or exceed customer expectations
• Manage budgets and performance metrics to optimize delivery quality and efficiency
• Resolve issues decisively to keep projects on track and maintain customer confidence
• Communicate and Influence
• Act as primary point of contact for delivery with customers and internal stakeholders
• Translate complex project information into clear, actionable updates
• Provide insights and guidance to inform decision-making and maintain alignment
• Foster trust and transparency through consistent, professional communication
• Build Partnerships
• Strengthen customer relationships through proactive engagement and responsiveness
• Support a "one team with the customer" mindset that aligns priorities across all parties
• Embed with customer teams when needed to enhance visibility and add tangible value
• Represent Kyndryl with credibility and integrity in every interaction

Required skills and experience

• SCRUM or Project Management skills
• Basic IT knowledge (Architectural)
• Organization and planning skills
• Teamwork with "one team" philosophy

Preferred Skills And Experience

• MS Project or other Project Management software
• Excellent written and verbal communication skills
• Ability to interact confidently with stakeholders of all levels