Project Manager, Scrum Master (Puerto Rico)

About the role

The position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico. The Project Manager/Scrum Master will lead technology projects across the company, supporting business transformation.

Responsibilities

• Support communication, change management, and project management in alignment with Enterprise Services Infrastructure (ESI) PMO standards.
• Lead and manage multiple concurrent projects, adapting to changing priorities, timelines, and scopes.
• Partner with executives and senior leaders to define objectives, scope, funding needs, and business cases.
• Coordinate cross-functional teams, ensuring alignment to project vision, strategy, goals, and objectives.
• Oversee project initiation, planning, execution, risk management, budget/schedule tracking, and delivery.
• Utilize advanced project management tools (Planview, MS Project, Visio, Office Suite) to support execution.
• Drive organizational change, technical implementation, and process improvements to achieve results.
• Facilitate governance through steering committees, stakeholder reviews, project communications, and reporting.
• Ensure delivery of high-quality results that meet business, technical, financial, and strategic objectives.

Qualifications

• A Bachelor's Degree or equivalent experience and minimum 8 years prior experience in IT project management, or an Advanced Degree in a related field and minimum 5 years experience.
• Experience with software development life cycle models and knowledge of both SAFe or Agile and traditional project management principles and practices with the ability to blend them together properly to fit our project and business environment.
• Experience with multiple concurrent IT initiatives, including solution architecture, software development/configuration/integration, and infrastructure implementations.
• Prior experience with Scrum/Agile methodologies with enterprise-level development projects.
• CSM, SAFe or equivalent certifications preferred.
• Experience overseeing multi-function Scrum teams with at least multiple team members each including Developers, Business Analysts, Product Owners, and QA engineers.
• Experience developing business cases, cost/benefit analyses, and manage phase-gated projects while collaborating across technical teams, organizations, and global regions.

What We Offer

• Royalty-free compensation
• Healthcare, wellness, retirement, and work/life benefits
• Career development and recognition programs
• Parental (including paternal) leave
• Flexible work schedules
• Achievement awards
• Educational assistance and child/adult backup care