Project Manager/Scrum Master

Consumer Reports is an independent, nonprofit organization dedicated to a fair and just marketplace for all. CR is known for our rigorous testing and trusted ratings on thousands of products and services. We report extensively on consumer trends and challenges, and survey millions of people in the U.S. each year. We leverage our evidence-based approach to advocate for consumer rights, working with policymakers and companies to find solutions for safer products and fair practices.

About the role

CR’s Project Management team is responsible for planning, coordinating, and guiding work so that a project is completed successfully—on time, within budget, and aligned with our organization’s goals and mission to help shape a more equitable and safer marketplace. As a Project Manager/Scrum Master, you’ll report to the Director, Project Management to support our Data & Personalization initiative to enable personalized user experiences amongst our membership community. Working across all Digital Product Squads, IT, our Data Office and Marketing, you will identify and execute on the development and instrumentation of our D&P technical foundation. This role is hybrid, requiring the incumbent to be onsite 3 days per quarter, plus occasional in-office team meetings. This position is not eligible for sponsorship or relocation assistance.

Responsibilities

• Oversee one or more highly complex or enterprise-wide IT program(s) consisting of multiple projects.
• Develop the program strategy, supporting business cases and various enterprise-wide high-level project plans.
• Ensure integration of projects and adjusts project scope, timing, and budgets as needed, based on the needs of the business.
• Engage with IT and business executives, as well as external partners, to relay the strategy, goals, and updates regarding the program.
• Maintain accountability for the successful execution of all IT portfolio projects, ensuring they are completed on schedule, remain within budget, and fulfill all strategic business goals.
• Track key project milestones and recommend adjustments to Project Managers, as needed.
• Partner with senior leadership of the business community to identify and prioritize opportunities for utilizing IT to achieve the goals of the enterprise.
• Manage JIRA Product Backlogs and work with Product Management teams to support product development needs.

Requirements

• Bachelor’s or Master’s Degree in Computer Science, Business Administration, or other related field AND/OR 10-15 years of IT and business industry work experience.
• At least 3-years of leadership experience.
• At least 5-years of project management experience.
• Project Management certification.
• Experience as a Business Systems Analyst.
• Ability to work with technical teams to understand needs, ask the right questions, and translate technical requirements into something business stakeholders can easily understand and approve, and vice versa.
• Strong cross-functional program management skills, including coordinating work across multiple internal departments and external vendors.
• Strong communication skills, great organization, ability to influence, and keep workstreams connected.
• Proficiency in dependency management and high-level decision-driving skills.
• Ability to manage competing priorities, collaborate, remove barriers, and build cross-functional support.

Benefits

• Medical benefits that start on your first day as a CR employee, including behavioral health coverage and family planning.
• Generous 401K match.

Pay

At Consumer Reports, we are committed to fair, transparent pay and strive to provide competitive, market-informed compensation. The salary range for this position is based on the candidate’s work location. It is anticipated that most qualified candidates will fall near the middle of the applicable range. Compensation for the successful candidate will be informed by their particular combination of knowledge, skills, competencies, and experience.

• NY/California: $150K-$170K annually
• DMV/Massachusetts: $130K-$150K annually
• Colchester, CT and additional approved CR locations: $125K-$145K annually

Consumer Reports has three locations: Yonkers, NY, Washington, DC, and Colchester, CT. We are registered to do business in and can only hire from the following states and federal district: Arizona, California, Connecticut, Illinois, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Texas, Vermont, Virginia, and Washington, DC.