Project Manager – PromiseTeach (Volunteer)

About the role

Mentor A Promise (MAP) is a New York City–based nonprofit serving children and youth ages 5–18 experiencing housing instability through mentorship, literacy, social‑emotional learning, creative expression, and other programs delivered in shelters, schools, and community spaces. PromiseTeach is MAP’s organizational learning, professional development, and knowledge‑sharing department within PromiseRise. It creates workshops, professional‑development sessions, learning series, demonstrations, discussions, and shared resources that turn the diverse expertise across MAP into collective learning opportunities. The Project Manager – PromiseTeach (Volunteer) works closely with the Director of PromiseTeach, facilitators, subject‑matter experts, and teams across MAP to move learning initiatives from idea to execution, coordinating workshops, learning series, professional‑development initiatives, internal trainings, guest sessions, and other PromiseTeach projects.

Responsibilities

• Manage PromiseTeach projects from initial concept through completion, developing clear project plans that identify objectives, scope, deliverables, owners, contributors, dependencies, milestones, deadlines, risks, and follow‑up.
• Maintain visibility across multiple learning initiatives and help ensure projects continue moving forward.
• Turn ideas into action by defining objectives, audience, leadership, needed resources, engagement methods, and follow‑up steps.
• Coordinate PromiseTeach workshops, professional‑development sessions, learning series, demonstrations, guest presentations, and other learning experiences, including establishing timelines, coordinating facilitators, scheduling sessions, tracking materials, organizing planning meetings, preparing logistics, managing communications, and documenting outcomes.
• Develop realistic timelines and project plans, breaking larger initiatives into manageable stages and identifying dependencies and bottlenecks early.
• Coordinate with internal and external facilitators and subject‑matter experts to ensure they understand timelines, deliverables, expectations, audiences, and available support.
• Provide cross‑functional coordination across MAP teams such as PromiseRise, PromisePeople, PromiseLearning, PromisePrograms, PromiseShield, PromiseMeasure, PromiseStudios, PromisePages, and others involved in learning initiatives.
• Help maintain and coordinate the PromiseTeach learning calendar, tracking upcoming workshops, facilitator availability, internal trainings, guest speakers, professional‑development opportunities, planning deadlines, content‑development milestones, and follow‑up activities.
• Coordinate project meetings when needed, ensuring meetings produce forward movement by capturing decisions, owners, deadlines, and next steps.
• Develop and maintain clear project trackers and dashboards that show what is planned, in development, ready, delayed, needs a decision, ownership, and risks.
• Identify risks and dependencies that could affect timelines or learning experiences, such as facilitator availability, missing content, delayed reviews, scheduling conflicts, technology needs, accessibility considerations, cross‑team dependencies, resource limitations, unclear ownership, and communication gaps.
• Help establish a learning‑experience readiness process, confirming facilitator, date/time, audience, learning objectives, session plan, materials, presentation, activities, technology, accessibility considerations, communications, participant resources, feedback mechanism, and follow‑up plan.
• Support coordination of external experts and guest speakers, handling scheduling, expectations, materials, logistics, communications, and follow‑up.
• Maintain consistent communication across projects, sending or coordinating project updates, reminders, deadline follow‑ups, meeting recaps, facilitator communications, status updates, requests for materials, and next steps.
• Ensure documentation and knowledge management of presentations, guides, templates, toolkits, learning materials, facilitator resources, session summaries, recommended resources, feedback, authorized recordings, and project documentation.
• Partner with the Director of PromiseTeach and PromiseMeasure to coordinate learning evaluation and continuous improvement, exploring what participants learned, what was useful, what could be improved, applicability, repeatability, and future changes.
• Contribute to process improvement by identifying opportunities to strengthen project templates, planning processes, facilitator workflows, workshop checklists, communication systems, calendars, documentation practices, project trackers, resource libraries, and evaluation workflows.

Qualifications

• Experience as a Project Manager, Program Manager, Learning & Development Project Manager, Training Coordinator, Learning Program Coordinator, Education Project Manager, Operations Project Manager, Professional Development Coordinator, or Project Coordinator ready for greater ownership.
• Background in learning operations or related fields.
• Ability to see a complicated project and instinctively begin organizing it.
• No requirement to be an expert in every subject PromiseTeach explores.

Skills

• Project planning and timeline development.
• Facilitator and subject‑matter expert coordination.
• Cross‑functional team collaboration.
• Learning‑calendar management and capacity balancing.
• Meeting facilitation and action‑item tracking.
• Project tracking, dashboard creation, and visibility reporting.
• Risk and dependency identification and mitigation.
• Learning‑experience readiness verification.
• External expert and guest speaker coordination.
• Clear, consistent communication and follow‑through.
• Documentation and knowledge‑management practices.
• Learning evaluation, feedback analysis, and continuous improvement.
• Process improvement and workflow optimization.