Project Manager, Professional Services - North America

About the role

Pigment is an AI-powered business planning and performance management platform designed for agility and scale. We empower teams across Finance, HR, and beyond to build, adapt, and align strategic plans in real-time. Founded in 2019, Pigment has grown to become one of the fastest-growing SaaS companies globally, serving clients like Unilever, Snowflake, Siemens, and DPD.

Responsibilities

• Partner with Solutions Architects and cross-functional stakeholders to deliver successful Pigment customer implementations.
• Own project scope, timelines, and budgets, ensuring all contributors are aligned on progress and priorities.
• Manage customer relationships, ensuring high levels of adoption and business value from Pigment.
• Develop a trusted advisor relationship with customer executive sponsors to foster passion and satisfaction for Pigment.
• Work closely with the product team to contribute to the product vision and roadmap.
• Update Pigment’s project management methodology and deliver awe-inspiring presentations and trainings.
• Provide insights and creative solutions to improve the customer experience.

Requirements

• Significant experience in deploying SaaS platforms across enterprise organizations.
• Strong project management, sales, or professional services experience in a software/SaaS company.
• Highly organized and detail-oriented to ensure deliverables and projects are completed on time.
• Ability to lead and support internal project team members, mediate stakeholder conflicts, and build commitment within the project team.
• Experience in preparing and delivering presentations to senior audiences and explaining technical solutions.
• Strategic thinker comfortable in a fast-paced, ambiguous environment with a proven track record of building strong customer relationships.
• Experience meeting multiple objectives in an entrepreneurial setting with little supervision.

Qualifications

• Bachelor's degree (BA/BS) required, MBA or other relevant advanced degree preferred.

Skills

• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple projects and priorities simultaneously.
• Experience with project management methodologies and tools.
• Knowledge of SaaS platforms and deployment strategies.

Benefits

• Competitive compensation package.
• Stock options to align with company growth.
• Comprehensive benefits including medical, dental, and vision insurance.
• Generous time off and parental leave policies.
• Company-sponsored 401(k) plan for retirement savings.

Pay

Details TBC.

Schedule

Details TBC.