Project Manager, Professional Services

About the role

Abacus is a fast-growing technology company focused on providing Hedge Funds, Private Equity firms, and Healthcare clients with cloud-based IT solutions. We are looking for an independent, motivated, and enthusiastic Project Manager who is a self-starter with a strong sense of ownership and strong interpersonal skills, as well as an excellent understanding of project management approaches. This position reports to the Manager of Professional Services and interacts with global business, management, and technical teams to develop consolidated project plans, status reports, and metrics spanning all project areas.

Responsibilities

• Develop a full understanding of customer requirements, identifying project deliverables and outcomes.
• Work with clients from project initiation to completion, encompassing the planning, organizing, and management of resources to ensure successful completion of project goals and objectives.
• Develop and monitor schedules to ensure projects are completed within established deadlines.
• Assist with the development of project plans, including project timelines, budgets, and resource requirements.
• Identify project risks, mitigation strategies, and communicate status and risk issues to stakeholders.
• Lead status meetings, track and maintain detailed issues and risks lists, and prepare project meeting minutes and status reports.
• Meet regularly with related service providers to ensure integration issues are identified and resolved.
• Interface with all levels of business and technical management staff, as well as project teams, to facilitate problem resolution and the resolution of competing priorities.
• Monitor team progress to ensure project objectives are met.

Requirements

• Demonstrate experience in a project delivery environment.
• Exceptional organizational skills.
• Strong presentation skills; able to collate and summarize meetings.
• An interest in technology and/or business operational improvement.
• A self-motivated individual, able to work independently and as part of a larger team.
• Flexibility for evening and weekend work.

Qualifications

• Must have 3-5 years of experience in executing small to mid-sized technology projects focused on client infrastructure onboarding.
• Must possess strong interpersonal, communication, and leadership skills.
• Must be motivated, decisive, flexible, and possess sound business judgment.
• Ability to handle and manage stressful situations in a professional manner.
• Strong presentation skills, both oral and written, with the ability to lead meetings.
• Strong proficiency in Office 365, SharePoint, and Azure.
• Strong working knowledge of Microsoft Project or equivalent.
• Ability to manage multiple tactical and strategic project initiatives.
• Ability to manage remote resources and projects.
• Ability to prioritize project requests from business and technical teams.
• Ability to protect project scope and set expectations with the customer.
• Experience within an IT Service Provider environment would be advantageous.
• Relevant Project Management certification a plus.
• Must be able to travel to NYC 1 time a month.

Benefits

• Exposure to a diverse array of technologies.
• Competitive compensation.
• Robust benefits package: medical, dental, vision, disability, life insurance, 401k, and PTO.
• Positive, friendly, supportive team environment.
• Workplace perks such as a wellness program and fun events.