Project Manager, Process Integration

About the role

This role is responsible for leading concurrent customer-facing and internal projects from planning through go-live, hyper-care, and operational handoff. This role manages scope, timelines, dependencies, deliverables, risks, documentation, stakeholder alignment, and operational readiness to ensure successful delivery against business and customer commitments.

Responsibilities

• Manage a portfolio of concurrent projects with defined scope, timelines, dependencies, deliverables, risks, and success criteria.
• Develop and maintain project plans, milestones, critical path tracking, risk mitigation strategies, dashboards, and status reporting.
• Lead structured customer-facing and internal requirements-gathering sessions to define, validate, and confirm project scope.
• Establish and maintain strong client relationships through consistent communication, expectation management, and delivery against commitments.
• Drive cross-functional coordination across Operations, IT, Engineering, Commercial, and other stakeholders by clarifying ownership, expectations, and success criteria.
• Provide clear project status updates, risk assessments, escalation communications, and executive summaries.
• Solve problems, remove barriers, and deliver value-added solutions that support successful project outcomes.
• Manage scope changes, trade-offs, dependencies, and risks to protect delivery commitments and business priorities.
• Maintain accurate project documentation, track milestones, prepare Steering Committee updates, and facilitate post-implementation reviews.

Requirements

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Manage a portfolio of concurrent projects with defined scope, timelines, dependencies, deliverables, risks, and success criteria.
• Develop and maintain project plans, milestones, critical path tracking, risk mitigation strategies, dashboards, and status reporting.
• Lead structured customer-facing and internal requirements-gathering sessions to define, validate, and confirm project scope.
• Establish and maintain strong client relationships through consistent communication, expectation management, and delivery against commitments.
• Drive cross-functional coordination across Operations, IT, Engineering, Commercial, and other stakeholders by clarifying ownership, expectations, and success criteria.
• Provide clear project status updates, risk assessments, escalation communications, and executive summaries.
• Solve problems, remove barriers, and deliver value-added solutions that support successful project outcomes.
• Manage scope changes, trade-offs, dependencies, and risks to protect delivery commitments and business priorities.
• Maintain accurate project documentation, track milestones, prepare Steering Committee updates, and facilitate post-implementation reviews.
• Ability to manage multiple priorities, deadlines, risks, and stakeholder expectations in a fast-paced environment.
• Experience working both independently and in a team-oriented and collaborative environment.

Qualifications

• Bachelor's degree or equivalent experience.
• Supply chain graduates with approximately two years of experience and/or preferably MBA graduates.
• 5+ years of project management experience, including project planning, execution, stakeholder coordination, and delivery management.
• Certified Project Management Professional (PMP) certification preferred.

Skills

• Competent and proficient understanding of PC platforms and software, such as MS Word, Excel, PowerPoint, and Windows, Teams.
• Strong organizational, analytical, problem-solving, written communication, and verbal communication skills.
• Ability to manage multiple priorities, deadlines, risks, and stakeholder expectations in a fast-paced environment.
• Experience working both independently and in a team-oriented and collaborative environment.

Benefits

Conectiv offers a competitive benefits package which includes health insurance, retirement savings plan, paid time off, and more. Please visit our website for more details.

Pay

Salary range for this position is $80,000 - $120,000 annually, commensurate with experience.

Schedule

The role operates on a full-time schedule, 40 hours per week.