Project Manager - Okemos, MI [PJM-2026-08]

At Agate Software, we are building a better world by revolutionizing how government agencies and nonprofits manage their grant processes. Our solutions empower our customers to maximize their resources, drive compliance, and focus on their core missions of distributing millions of dollars in funding for critical social services. Our success is built on three pillars: Innovation, Integrity, and Impact.

For over 20 years, Agate Software has been at the forefront of transformative innovation in the grant management industry. By simplifying complex workflows, enhancing transparency, and turbo-charging efficiency, we enable our customers to maximize the impact of their funding. We are seeking the brightest minds to join us in this mission.

This is an onsite position that is eligible for a hybrid schedule (3 days required onsite/2 days remote) after the first 90 days.

About the role

As a Project Manager, you will own and drive projects that streamline grant processes, enhance transparency, and enable critical funding for community services. In this role, you will direct multiple implementation projects, track operational metrics, and manage internal work requests. You will serve as a liaison among stakeholders, including clients, subject matter experts, and internal teams such as product development, sales, and customer support. Your ultimate responsibility is to ensure the successful delivery of projects, meeting customer expectations and achieving company goals.

Responsibilities

• Develop and manage a high-volume portfolio of implementations, upgrades, and maintenance projects ensuring they are completed on time and within budget.
• Proactively identify and manage project risks; develop and implement risk mitigation plans.
• Build and maintain strong relationships with key stakeholders; engage with them to understand their requirements and provide expert advice on grant management strategies and product capabilities.
• Work directly with customers to define and document high-level business requirements and detailed requirements; align customer goals with product functionality while managing expectations.
• Participate in cross-functional team activities, including requirements gathering and business process modeling.
• Guide technical teams in developing and implementing system configuration, customizations, and enhancements to deliver specified business outcomes; assist in designing end-user interfaces specific to client programs.
• Lead the quality assurance process and oversee quality control to ensure all solutions meet rigorous standards before client review.
• Develop and oversee functional and user acceptance testing to ensure the final product operates according to contract specifications.
• Track business operational metrics, including capacity modeling and implementation efficiency; maintain comprehensive project documentation and provide regular progress reports to both internal and external stakeholders.

Requirements

• Bachelor’s degree in Business Administration, Computer Science, Project Management, or a related field (preferred).
• 1-3 years of project management experience, ideally within a SaaS or technology environment.
• 1+ years of experience with tools like Azure DevOps, Jira, Visio, LucidChart, or Figma.
• Proven ability to manage small- to medium-scale projects and deliver under tight deadlines.
• Experience in client-facing roles, managing stakeholder expectations effectively.
• Strong analytical and problem-solving abilities, with a knack for transforming client needs into actionable plans.
• Proficiency in Microsoft Office and familiarity with project management tools.
• Excellent communication and interpersonal skills to engage with diverse stakeholders.
• Project Management Certification (CAPM) preferred.

What Success Looks Like

• Seamless project delivery that meets or exceeds client expectations while adhering to timelines and budgets.
• Transparent communication and collaboration that fosters trust and alignment among stakeholders.
• Accurate and insightful reporting that drives continuous improvement and informed decision-making.
• Teams that operate efficiently with a clear cadence, resulting in predictable and sustainable project outcomes.
• Personal and professional growth within a role that directly impacts the success of Agate Software’s clients and operations.

Some customer assignments may require additional eligibility, vetting, or access approvals based on contract, security, or regulatory requirements.