Project Manager - Long Term Program

About the role

A Snapshot of Your Day

This role is a replacement to ensure business continuity for the management of Long-Term Programs (LTP) within the Gas Services Project Management team for South America. The position is critical for facilitating a smooth transition from a retiring expert and for actively improving customer satisfaction with a key client, Ambar, who has been a consistent NPS detractor. To address these objectives, the role is structured around three core areas: comprehensive LTP contract and customer management, diligent project planning and execution, and rigorous financial and performance oversight. These areas ensure the fulfillment of contractual obligations, the identification of new business opportunities, and the direct remediation of client relationship issues. Given the focus on expert-level project management and customer recovery, the ideal candidate will possess extensive experience in the power generation sector, particularly with rotating equipment. A proven track record in managing complex, high-value projects, coupled with strong financial acumen and exceptional customer-facing communication skills in both English and Portuguese, is essential for success.

Responsibilities

• Act as the primary customer contact for Long-Term Program (LTP) contracts, ensuring strong partnerships and customer satisfaction, particularly addressing NPS detractors like Ambar.
• Develop and implement action plans to enhance customer satisfaction and advise on technical solutions for power generation unit operations and maintenance.
• Collaborate with sales teams to identify new business opportunities, including extra work and scope expansions beyond existing contracts.
• Plan and coordinate outages with customers and internal teams, ensuring adherence to project schedules and resource plans.
• Manage financial aspects of LTP contracts, including budgeting, forecasting, and monitoring key performance indicators like unit availability and project margin.
• Prepare and present financial status reports to senior management and oversee the invoicing process for accuracy and timeliness.

Requirements

• Project Management Professional (PMP)
• Bachelor's degree in Engineering, Business Administration, or a related field.
• Minimum of 8+ years of experience in project management, specifically within the power generation or heavy rotating equipment services industry.
• Demonstrated experience in customer-facing roles managing complex, high-value service contracts.
• Working fluency in both English and Portuguese (verbal and written) is mandatory.

Qualifications

• Extensive experience in the power generation sector, particularly with rotating equipment.
• Strong financial acumen.
• Exceptional customer-facing communication skills in both English and Portuguese.

Skills

• Customer-facing roles management.
• Financial management.
• Technical solutions for power generation unit operations and maintenance.
• Outage coordination.
• Project planning and execution.
• Financial reporting.

Benefits

• Career growth and development opportunities;
• Supportive work culture;
• Company paid Health and wellness benefits;
• Paid Time Off and paid holidays;
• Parental leave;
• Opportunity to work with a global team;
• Additional rewards based on your country will be further discussed with the hiring team.

Pay

TBD

Schedule

TBD

Rewards/Benefits

Rewards/Benefits

• Career growth and development opportunities;
• Supportive work culture;
• Company paid Health and wellness benefits;
• Paid Time Off and paid holidays;
• Parental leave;
• Opportunity to work with a global team;
• Additional rewards based on your country will be further discussed with the hiring team.

Siemens Energy and Siemens Gamesa Renewable Energy is an Equal Opportunity and Affirmative Action Employer.

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