Project Manager | Janitorial Services | Mt. Home AFB

About the role

The Project Manager oversees all operations of the custodial services contract at Mountain Home AFB. This includes direct supervision of the Custodial Supervisor, ensuring full compliance with the Performance Work Statement (PWS) and Statement of Work (SOW), and maintaining exceptional customer service standards across all contracted locations.

Responsibilities

• Plan, organize, direct, and coordinate all services outlined in the SOW and PWS.
• Ensure full compliance with all contract requirements, federal and state regulations, and AbilityOne program standards.
• Serve as on-site Quality Manager, monitoring and enforcing all contract quality standards.
• Compile and submit contractor/vendor performance reports and all required deliverables on time.
• Cookordinate and attend COR meetings as required; file monthly meeting reports with the Sr. Manager.
• Assist with budgetary monitoring to ensure site operations remain within budget requirements.
• Support preparation of bids for project proposals as needed.
• Serve as the primary point of contact for the Contracting Officer and Mountain Home AFB representatives.
• Steward a positive, professional relationship with Mountain Home AFB and all contract stakeholders.
• Conduct regular site visits across all Mountain Home AFB service locations to ensure quality and engagement.
• Participate in team conference calls with the VP, Business Solutions.
• Directly supervise the Lead Custodians and provide coaching and leadership to the full site team.
• Hold team members accountable for performance standards, customer service, and professional conduct.
• Conduct employee performance evaluations and implement corrective action or performance improvement plans as needed.
• Coordinate with the People & Culture department on all HR-related matters, including documentation, disciplinary actions, training requirements, and performance reviews.
• Cookordinate timesheets, leave requests, accident/injury reports, and other required HR documentation.
• Ensure all required employee trainings and annual immunization requirements are current and documented.
• Reinforce proper use, care, and maintenance of all cleaning materials, equipment, and tools.
• Ensure safe and effective workplace practices are followed at all times.
• Maintain compliance with OSHA regulations and all applicable safety standards.
• Respond promptly to any safety incidents or hazards and ensure all accidents are reported.

Qualifications

• Mission-driven, guided by core values, and committed to the organization's purpose.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) required; familiarity with timekeeping and reporting systems.
• Knowledge of GREEN CLEANING standards and practices.
• Familiarity with periodic floor care services, including carpet care and VCT strip and refinish.
• Commercial cleaning industry certification(s) strongly preferred (e.g., ISSA, BOMA, BSCAI, IICRC).
• Valid driver's license and clean driving record required; must be able to operate organization or contract vehicles and maintain vehicle service requirements.
• Must pass a drug screening and background check.
• Must meet all security requirements for access to contracted areas at Mountain Home AFB.
• Must be legally authorized to work in the United States.
• Strong written and verbal communication skills.
• Strong organizational, analytical, and problem-solving abilities.
• Ability to maintain confidentiality and handle sensitive personnel matters with discretion.

Skills

• Leadership
• Teamwork
• Staff Supervision
• Decision Making & Judgment
• Speaking
• Tact
• Safety Focus
• Interpersonal Special Skills/Abilities
• Written Communications
• Oral Communications
• Active Listening
• Analytical
• Organizational Ability
• Problem-Solving Ability
• Equipment Proficient in Microsoft Office Suite (Word, Excel, Outlook) for reporting, timekeeping, and communications.
• Comfortable with standard office equipment including phones, copiers, and related tools.

Benefits

Not specified.

Pay

Not specified.

Schedule

Not specified.