Project Manager - Janitorial

Job Description

Diversified Maintenance is hiring a Janitorial Project Manager with at least three years operational experience in the janitorial industry. This role is well suited for candidates with experience as a Location Manager, Site Manager, or Operations Manager in a janitorial or custodial environment, overseeing staffing, service quality, labor budgets, and customer satisfaction across assigned accounts.

Responsibilities

• Recruit and hire employees to assure accounts are properly staffed according to contract specifications.
• Assign duties and tasks to employees and inspect work for cleanliness and completion.
• Determine work procedures and prepare schedules while ensuring the account stays within the given labor budget.
• Create an open line of communication by assisting in employee relations problems, and coaching and counseling employees to empower success.
• Establish relationships with customers by visiting accounts on a regular basis to ensure the highest quality of service.
• Resolve problems and complaints in a timely manner to maintain the highest customer satisfaction possible.
• Document customer contacts and concerns on an on-going basis, and assist with follow through to ensure issues are resolved.
• Monitor assigned accounts for work order opportunities and additional work that can be added to the contract.

Qualifications

• High school diploma or equivalent
• Minimum of two (2) years of management experience in a service-related industry
• Minimum of three years of operational experience in the janitorial industry
• Business level oral and written communication skills; ability to speak, read, and write fluently in English
• Able to multitask and adapt to changing environments
• Excellent customer service skills; active listening skills
• Able to lead and encourage teamwork; ability to negotiate and resolve conflict

Benefits

• Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing

Diversified Maintenance is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department.

Requisition ID

2026-1627305