Project Manager IV, Transformation

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

Responsibilities

• Plan, organize, monitor, and manage all phases of business transformation projects.
• Establish and maintain professional working relations and communication with customers, project sponsors, service providers, and outside contacts.
• Maintain effective communication and coordination within the project team.
• Lead business architecture mapping and future state planning workshops with business process and EdTech (Information Technology) owners to design the roadmap for transformation.
• Plan, coordinate, and deliver one or more business transformation projects/programs across WGU.
• Secure commitments from different stakeholders to deliver the project to plan.
• Define priorities and ensure alignment across all other transformation projects where interdependencies apply.
• Build a project/program team from different capabilities and functional areas.
• Deliver financial and quality commitments according to the strategic plan.
• Ensure smooth deployment of process and EdTech (Information Technology) solutions in the colleges and practices across the university.
• Report project/program status and risk regularly to stakeholders, users, and the leadership team.
• Key deliverables of each business transformation project include:
  • Standardized and optimized business processes
  • Training materials and documentation
  • Role descriptions
  • Impact assessments for implementation
  • Transformation communication plan and materials
  • EdTech solutions
  • Data migration strategies
  • Quality assurance plans
  • Risk management plans
  • Performance metric/dashboard tracking
• Collaborate with other professionals both inside and outside of the university to promote a positive, student-obsessed atmosphere.
• Consistently exhibit WGU’s Leadership Principles.
• Respond with urgency to organization needs and exhibit excellent judgment to deliver results.
• Perform other related duties as assigned.

Requirements

• Bachelor’s Degree in Engineering, Quality, Computer Science/Software/Information Management, or Business Management from an accredited institution.
• Minimum 8 years of professional experience in a role requiring extensive Project/Change Management skills in a large and distributed organization (5000+ employees).
• Excellent understanding of Change Management theory/techniques and implementation into a project plan.
• Minimum 8 years of progressive project management and business transformation experience.
• Project Management qualification (PMP) or equivalent.
• Professional experience in strategic planning and risk management.
• Proficiency in project management software tools.

Skills

• Excellent leadership and project management skills.
• Ability to work well in a team environment.
• Ability to influence change and motivate others.
• Strong oral and written communication abilities.
• Solid technical and problem-solving skills.
• Ability to plan and meet schedules.
• Ability to use all related computer equipment and applications.
• Understanding of Business Process Architecture Mapping.

Competencies

• Organizational Impact: Responsible for implementing initiatives and projects established by university or department leadership; establishes operational plans for department, function, or office with short-term impact on results. May deliver input into new processes, standards, or plans that impact overall university or department results.
• Problem Solving & Decision Making: Leverages a systems-thinking approach for improving existing processes and systems within the department using significant conceptualizing, reasoning, and interpretation. Problems and issues faced are numerous, difficult, and require detailed information gathering and analysis. Typically affect multiple areas or specialties and span a wide range of challenging and unique situations.
• Communication & Influence: Collaborates cross-functionally with parties within and outside of the department and may occasionally communicate with external parties. May influence others to accept the job area’s views, practices, concepts, and approaches and conduct briefings with leaders within the University or department.
• Leadership & Talent Management: Responsible for providing guidance, coaching, and training to other employees in the department, function, or office. Provides direction to project team members, including feedback on performance. Demonstrates the WGU leadership principles in all aspects of service to students, employees, and partners of WGU.

Preferred Qualifications

• Broad knowledge of project management.
• Black Belt or Master Black Belt certification.
• Lean Silver or Gold certification.
• Experience working with SalesForce software.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Pay

$109,900.00 - $170,400.00

Benefits

• Eligible for bonuses.
• Medical, dental, vision, telehealth, and mental healthcare.
• Health savings account and flexible spending account.
• Basic and voluntary life insurance.
• Disability coverage.
• Accident, critical illness, and hospital indemnity supplemental coverages.
• Legal and identity theft coverage.
• Retirement savings plan.
• Wellbeing program.
• Discounted WGU tuition.
• Flexible paid time off for rest and relaxation with no need for accrual.
• Flexible paid sick time with no need for accrual.
• 11 paid holidays.
• Up to 12 weeks of parental leave.

Schedule

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours).