Project Manager IV

About the role

The Senior Project Manager leads complex, cross-functional initiatives within Business Integration, focusing on Device Swap Governance (DSG) programs and operational transformation efforts. This role is responsible for full lifecycle project delivery, ensuring alignment to business objectives, execution excellence, and effective change management.

Responsibilities

• Lead end-to-end project delivery, including planning, execution, implementation, and post-launch support.
• Manage multiple, concurrent workstreams, ensuring alignment to scope, schedule, and business goals.
• Develop and maintain detailed project plans, milestones, and deliverables.
• Own and manage RAID logs (risks, assumptions, issues, dependencies), including mitigation and escalation strategies.
• Apply Agile and Waterfall methodologies as appropriate to support project objectives.
• Utilize project management tools (e.g., Jira, Wrike) to track progress and ensure transparency.
• Navigate shifting priorities and ambiguity, adjusting plans to maintain delivery momentum.
• Build cross-functional relationships across Product, Technology, Operations, and Customer teams.
• Drive stakeholder alignment, facilitate decision-making, and influence outcomes without direct authority.
• Prepare and deliver executive-level communications, including weekly and monthly status updates.
• Proactively identify risks and issues, escalate effectively, and drive timely resolution.
• Establish structure and discipline in project execution while identifying opportunities to improve PMO processes.

Requirements

• Bachelor’s degree or equivalent experience.
• 5+ years of project management experience leading complex, cross-functional initiatives.
• Foundation in project management methodologies (Agile and Waterfall).
• Experience developing detailed project plans and managing RAID logs.
• Experience using project management tools such as Jira, Wrike, or similar platforms.
• Demonstrated ability to manage multiple priorities in a changing environment.
• Problem-solving, organizational, and analytical skills.
• Verbal and written communication skills, including executive-level presentations.
• Experience in telecommunications, device lifecycle management, or operational transformation initiatives.
• Experience working within a PMO or governance-driven environment.
• PMP, Agile, or other relevant project management certification.

Qualifications

• Self-Starter & Ownership Mentality: Proactively drives work forward with minimal direction.
• Adaptability: Thrives in dynamic environments with shifting priorities and ambiguity.
• Relationship Building: Establishes trust and credibility across cross-functional teams.
• Execution Discipline: Brings structure and rigor to planning and delivery.
• Strategic Thinking: Connects detailed execution to broader business objectives.
• Executive Presence: Communicates clearly and confidently at all levels of the organization.

Skills

• Strong project management skills.
• Effective communication and stakeholder engagement.
• Ability to manage multiple projects simultaneously.
• Experience with project management tools.
• Knowledge of Agile and Waterfall methodologies.

Benefits

Everforth Apex offers a comprehensive benefits package, including:

• Medical, dental, and vision insurance.
• Life and disability insurance.
• ESPP (employee stock purchase program).
• 401K program with company match.
• HSA (Health Savings Account on the HDHP plan).
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program, certification prep, and access to technical and leadership courses/books/seminars.
• Certification discounts and other perks to associations like CompTIA and IIBA.
• A dedicated customer service team for benefits and resources.
• A certified Career Coach.

Pay

Commensurate with experience.

Schedule

Hybrid schedule, 4 days onsite.