Project Manager - IT

About the Role

This position is responsible for planning, coordinating, and managing Information Technology, business systems, reporting, and process improvement projects across Wanzl North America. The primary focus is project management, including project planning, schedule coordination, resource alignment, budget tracking, risk management, stakeholder communication, and successful delivery of assigned initiatives. The role also supports business systems improvement efforts involving SAP S/4HANA Cloud, Power BI, Microsoft 365, and other core platforms. The Project Manager will partner with business leaders and functional teams to understand requirements, improve reporting visibility, support system adoption, and ensure projects deliver measurable business value.

This position is located at the corporate headquarters for Wanzl North America (WNA) in Denver, NC, with frequent travel to Plant 1, Newton, NC.

About the Company

Wanzl North America (WNA) is a solution provider creating value along the supply chain for customers, from online purchase to delivery. Headquartered in the Charlotte Metro Area, North Carolina, WNA employs around 500 people and generates approximately $200M in sales. The company focuses on the retail and distribution market segments, serving marquee customers such as Walmart, Amazon, and major grocers and retailers.

WNA is the largest manufacturer of shopping carts in North America and operates three additional main product segments: Access Systems (customer guidance and loss prevention), Shelving & Fixtures, and Material Handling products. The company also offers digital solutions, including advanced shopping cart containment systems, smart exit gate technology, and innovations for autonomous and semi-autonomous retail stores. WNA is part of the Wanzl Group, headquartered in Germany, with 12 plants in 8 countries.

Responsibilities

• Lead and manage IT, business systems, reporting, and process improvement projects from initiation through completion.
• Develop project plans, schedules, milestones, deliverables, budgets, and resource plans to ensure projects are completed on time and within scope.
• Direct and coordinate activities of internal teams, business stakeholders, consultants, and third-party partners to ensure project progress and accountability.
• Monitor project schedules, risks, issues, dependencies, costs, and resource constraints, escalating concerns as needed.
• Prepare and maintain project documentation, including project plans, status reports, action logs, issue logs, risk registers, meeting notes, and executive updates.
• Facilitate project meetings, discovery sessions, requirements reviews, and cross-functional workshops.
• Partner with business functions such as Sales, Customer Service, Supply Chain, Operations, Product Management, Accounting, and IT to define project scope, requirements, responsibilities, and success criteria.
• Use appropriate change control and verification techniques to manage changes in project scope, schedule, cost, and deliverables.
• Oversee the performance of consultants and contractors to ensure project specifications and business requirements are delivered.
• Support SAP S/4HANA Cloud and related business system projects by coordinating requirements, testing, implementation activities, training, and post-go-live support.
• Partner with functional teams to identify process gaps, reporting needs, and system improvement opportunities, with emphasis on practical execution.
• Support Power BI reporting initiatives, including requirements gathering, report development coordination, dashboard enhancement, data validation, user adoption, and ongoing report improvement.
• Work with business users to improve Power BI dashboards, KPIs, data visibility, and decision-support reporting across departments.
• Ensure data accuracy, report consistency, and appropriate governance for Power BI content, including workspace organization, access coordination, and report documentation.
• Monitor project and reporting outcomes to ensure business value, adoption, and operational improvement.
• Support user communication, training, and change readiness activities related to new systems, reports, dashboards, and process changes.
• Perform risk management to minimize project risks and ensure quality results.

Requirements

• 5 to 10 years of project management experience, ideally with an Information Technology, business systems, manufacturing, or ERP focus.
• Bachelor’s degree in Information Technology, Business, Information Systems, Engineering, or a related field preferred.
• PMP certification or formal project management training preferred.
• Experience managing multiple projects with competing priorities, limited resources, defined budgets, and tight timelines.
• Working knowledge of SAP S/4HANA Cloud, ERP systems, business applications, or manufacturing systems preferred.
• Experience with Power BI, including report requirements gathering, dashboard design concepts, KPI development, report validation, and user support.
• Ability to work with business users to translate operational needs into project requirements, reporting requirements, and actionable deliverables.
• Proficient in Microsoft Project, Microsoft Visio, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, SharePoint, and the Microsoft 365 suite.
• Strong understanding of project documentation, SOWs, procedures, meeting facilitation, action tracking, and executive status reporting.
• Ability to read, analyze, and interpret technical documents, financial reports, system specifications, process maps, and legal or vendor documents.
• Strong problem-solving skills, including the ability to define problems, collect data, establish facts, identify root causes, and recommend solutions.
• Excellent verbal and written communication skills, including group presentations and executive-level updates.
• Strong teamwork, facilitation, and stakeholder management skills.
• Comfortable managing multiple tasks and responding to changing business priorities.
• Strong attention to detail, follow-through, and accountability for commitments.