Project Manager, Implementation Project Team

Responsibilities

• Support the implementation and coordination of student health insurance plans for colleges and universities.
• Work closely with internal teams and school administrators to ensure successful plan launches and renewals.
• Plan, direct, and coordinate staff and activities for implementation and re-installation of new and existing clients.
• Manage a portfolio of new and renewing client implementation projects, ensuring accurate tracking, timely updates, and complete documentation using project management tools.
• Track and execute post-implementation season improvements and initiatives.
• Ensure compliance with standard operating procedures, quality guidelines, and timelines, and provide feedback on potential process enhancements.
• Communicate with both internal and external customers and stakeholders to provide updates and escalate issues as needed.

Qualifications

• Bachelor’s degree or equivalent experience
• 3-5 years of project management experience, with client-facing experience being highly desirable
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Strong presentation skills, including the ability to effectively lead meetings
• Comfortable working with cross-functional teams and managing multiple tasks
• Proficiency in Microsoft Office; familiarity with project management tools such as Smartsheet
• Proactive attitude and willingness to learn
• Attention to detail and ability to work independently with supervision