Project Manager, Implementation

Responsibilities

• Ensuring a high level of communication between MEDITECH staff and their customers through regular project status calls and on site meetings
• Interacting directly with executive and project management level customers (remotely and otherwise) to ensure project milestones are met
• Acting as the primary contact for customer-escalated issues and help ensure the right resources are put in place to resolve issues
• Creating a customer-specific project plan and helping to ensure customers meet deadlines on time in accordance with their identified implementation plan
• Collaborating with customers and certified consulting firm project managers on project planning, defining organizational priorities, goals, and objectives
• Overseeing high level, multi-division projects as needed
• Engaging directly with C-level customer executives, as well as MEDITECH executives
• Garnering support from other groups within MEDITECH
• Exhibiting a thorough understanding of the customer's strategic direction, needs and organizational structure, and communicating that information to MEDITECH staff clearly and efficiently
• Understanding MEDITECH's goals, solutions, and strategic initiatives in order to effectively communicate information to the customer
• Taking initiative to foster collaboration and team building within the Project Manager group and offering new ideas for process improvement, etc.
• Attending prospect/sales visits as needed either on-site or at MEDITECH with the sales team
• Traveling 30-50% to sites within the United States and Canada (months may be less or more, depending on the workload) to attend on-site visits to each customer involving strategic planning sessions, kick-off visits, status visits, appropriate optimization visits, physician advisory meetings and executive steering committee, or other C-level meetings.

Requirements

• PMP Certification and Project Management experience preferred, but not required
• Basic understanding of software architecture and hardware requirements
• Exceptional written and verbal communication skills
• Strong interpersonal and collaboration skills
• Proven presentation skills
• Comfortable interacting with all levels of management
• High level of initiative and ability to work with minimal supervision

Qualifications

• Understanding of healthcare industry practices a plus, but not required

Skills

• Understanding MEDITECH's goals, solutions, and strategic initiatives in order to effectively communicate information to the customer

Benefits

• Competitive employee benefits including but not limited to health, dental, & vision insurance; profit sharing trust and 401(k)
• Tuition reimbursement, generous paid time off, sick days, personal time, and paid holidays

Pay

Hiring salary range: $60,000- $75,600 per year.

Schedule

This is a hybrid role which includes a blend of in-office and remote work as designated by the management team.