Project Manager II

Job Description Hawthorn River, a Computer Services Inc. (CSI) company, is looking for an experienced and customer-focused Project Manager II to help financial institutions successfully adopt and launch Hawthorn River’s loan origination software. The Project Manager is responsible for leading the end‑to‑end delivery of projects. This role ensures projects are delivered successfully—from initiation through closure—while managing timelines, risks, and stakeholder expectations. This individual will manage multiple, complex, cross‑functional projects and work closely with internal teams, customers, and senior leadership to drive results. Key Responsibilities Project Initiation Drive effective hand over from project sponsorsLead and facilitate project kickoff meetings Project Planning Develop and refine project plans based on scope, complexity, and impactReview project plans and key milestones with customersIdentify and align on critical success factors Project Execution Establish and manage overall project setupMaintain regular communication with project teams to ensure progressProactively identify and manage risks, issues, and dependencies Monitoring & Controlling Track project progress against plan, scope, and timelineReview time reporting to ensure alignment with planned effortLead regular internal and client status meetingsProvide consistent written status updatesEscalate risks and issues that may impact project success Project Close Lead post‑project reviews to capture lessons learnedCollect customer feedback and measure satisfaction Continuous Improvement & Leadership Contribute to improving project management processes, tools, and methodologiesIdentify opportunities to increase efficiency, cost savings, and profitabilityMentor and support other Project Managers as neededServe as a backup to department leadership when required Required Qualifications 5+ years of experience managing multiple, complex projectsProven ability to manage cross‑functional initiatives and stakeholdersStrong communication, organization, and problem‑solving skillsAbility to manage competing priorities and drive projects to completionBachelor’s degree or equivalent experienceMust be able to travel as needed for this role. Preferred Qualifications PMP (Project Management Professional) or CAPM certificationFamiliarity with project management tools and Agile methodologiesExperience with loan origination processes, lending workflows, or financial institution operations, including familiarity with the loan lifecycle from application through closing and funding.Experience implementing SaaS, banking technology, lending platforms, core-adjacent systems, or other customer-facing financial software solutions. As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional financial institutions solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com CSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits, visit: Benefits Summary CSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical and mental disability, marital status, veteran status, or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process, please email us at recruiter@csiweb.com and we will work with you to meet your accessibility needs. For applicants residing in California, please read Privacy Notice for California Residents | CSI (csiweb.com) Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.