Project Manager I
CI Services, a UniTek Global Services Company · Springfield, IL · 1 mo ago
Project Management$70k–$80k/yrFull-time
Job Summary
The Project Manager will oversee the day-to-day activities and work closely with the operations team, while helping grow and provide technical expertise in this area of the company.
Job Requirements
- Ability to multi-task in fast paced environment
- Goal setting, production, reporting, budgeting, efficiently solving issues with DirecTV and DirecTV customers, technician scheduling and morale
- Show exemplary customer service to DirecTV, DirecTV customers, corporate leadership, subordinate supervisors and technicians
- Instill technicians with professional, customer service driven attitude
- Ensure that company policy is adhered to with respect to, but not limited to, safety, assets, production etc.
- Oversee business financials and provide reporting to management
- Customer follow-up for: general inquiries, feedback on ongoing and completed projects as required
- Update customers with regular status updates and scope of work changes
- Complete regular follow up with local management and field technicians and provide frequent status updates to senior management
- Work with customers and senior management to help define a scope of work for larger projects and rollouts
- Other duties as assigned
Pay
Salary Range $70,000 to $80,000