Project Manager - Glendale AZ [PJM-2026-07]

About the role

At Agate Software, we are revolutionizing how government agencies and nonprofits manage their grant processes. Our solutions empower our customers to maximize their resources, drive compliance, and focus on their core missions of distributing millions of dollars in funding for critical social services.

Responsibilities

• Develop and manage a high-volume portfolio of implementations, upgrades, and maintenance projects ensuring they are completed on time and within budget.
• Proactively identify and manage project risks. Develop and implement risk mitigation plans.
• Build and maintain strong relationships with key stakeholders, including clients, subject matter experts, and internal teams.
• Engage with key stakeholders to understand their requirements, providing expert advice on grant management strategies and product capabilities.
• Work directly with customers to define and document high-level business requirements and detailed requirements.
• Align customer goals with product functionality, managing customer expectations about product capabilities and enhancements.
• Participate in cross-functional team activities, including requirements gathering and business process modeling.
• Guide technical teams in developing and implementing system configuration, customizations, and enhancements to deliver specified business outcomes.
• Assist in designing end-user interfaces specific to client programs.
• Lead the quality assurance process and oversee the quality control process to ensure all solutions meet rigorous standards before client review.
• Develop and oversee functional and user acceptance testing to ensure the final product operates according to contract specifications.
• Track business operational metrics, including capacity modeling and implementation efficiency.
• Maintain comprehensive project documentation and provide regular progress reports to both internal and external stakeholders.

Requirements

• Bachelor’s degree in Business Administration, Computer Science, Project Management, or a related field (preferred).
• 1-3 years of project management experience, ideally within a SaaS or technology environment.
• 1+ years of experience with tools like Azure DevOps, Jira, Visio, LucidChart, or Figma.
• Proven ability to manage small- to medium-scale projects and deliver under tight deadlines.
• Experience in client-facing roles, managing stakeholder expectations effectively.
• Strong analytical and problem-solving abilities, with a knack for transforming client needs into actionable plans.
• Proficiency in Microsoft Office and familiarity with project management tools.
• Excellent communication and interpersonal skills to engage with diverse stakeholders.
• Certifications: Project Management Certification (CAPM) preferred.

Qualifications

• Passionate about leading projects that make a difference in the public sector.
• Specializes in developing innovative grant management platforms that empower state and local government agencies to maximize their impact.
• Responsible for directing multiple implementation projects, tracking operational metrics, and managing internal work requests.
• Serve as a liaison among stakeholders, including clients, subject matter experts, and various internal teams such as product development, sales, and customer support.
• Ensure the successful delivery of projects, meeting customer expectations, and achieving company goals.

Skills

• Project Management
• Client Relationship Management
• Stakeholder Engagement
• Technical Leadership
• Quality Assurance
• Functional Testing
• Documentation and Reporting

Benefits

• Hybrid Schedule (3 days required onsite/2 days remote) after the first 90 days.
• Diversity Commitment: Equal opportunity employer.
• Individuals who embrace innovation and intellectual curiosity are encouraged to apply.

Pay

Compensation is competitive and commensurate with experience.

Schedule

This is an onsite position that is eligible for a hybrid schedule (3 days required onsite/2 days remote) after the first 90 days.

Application Instructions

Please submit your resume and cover letter detailing why you are a great fit for this role. Applications without a cover letter will not be considered.