Project Manager Food Production (Miami, FL)

Responsibilities

• Lead the coordination and execution of a large-scale food safety audit program, ensuring timely delivery and alignment with defined requirements and service levels
• Manage end-to-end workflows, including scheduling, tracking, and completion of program activities, while proactively addressing delays or gaps
• Maintain accurate reporting and dashboards to provide clear visibility into program performance, risks, and key metrics
• Oversee data integrity across systems, performing checks to ensure accuracy, completeness, and proper documentation
• Analyze program data and trends to generate insights, support decision-making, and identify opportunities to improve processes, systems, and overall program effectiveness
• Act as a primary point of escalation for operational, technical, and client-related issues, driving timely resolution and continuous improvement
• Serve as the central point of accountability for project performance, collaborating with internal teams and stakeholders to drive successful outcomes and revenue delivery
• Build and maintain client relationships by serving as the primary point of contact and fostering long-term trust
• Communicate proactively to align expectations, share updates, and ensure a seamless client experience
• Collaborate cross-functionally with sales, marketing, and technical teams to ensure integrated service delivery
• Share client insights to support continuous improvement and inform service enhancements

Qualifications

• 3-5 years of experience in a client-facing role such as Project Manager or Account Manager
• Strong communication, negotiation, and interpersonal skills
• Proven ability to understand client needs and tailor solutions accordingly
• Results-oriented mindset with a focus on achieving and exceeding goals
• Bachelor’s degree in Business, Marketing, or a related field
• Candidate will be required to work onsite at client's location 5 days a week in Miami, FL
• Candidate must be bilingual (English and Spanish)

Pay

Salary Range: $49,000 - $108,000

About the Role

This role requires a highly detail-oriented professional with strong organizational, communication, and analytical skills, and the ability to manage high-volume, process-driven workstreams.

About NSF

With a legacy spanning more than 80 years, NSF leverages science and innovation to improve human and planet health. We provide science-driven, independent testing, inspection, certification, and advisory services and develop the very standards that drive the food, water, and life sciences industries worldwide. We empower our clients to navigate shifting regulations to improve consumer health, safety, and quality of life.

About the Team

From farm to fork, NSF is the go-to partner for the food, nutrition and wellness industries – ensuring the highest level of product safety, quality, integrity and sustainability. Across the globe, we continue to lead the way in certification, testing and compliance services, empowering our clients to deliver safer, higher-quality products to consumers while meeting the demands of an ever-changing regulatory environment.