Project Manager – Enterprise Software & ERP Integrations

Key Responsibilities

• Lead end-to-end delivery of software development projects across multiple platforms (e.g., VAI S2k, Oracle, Microsoft Dynamics, etc.).
• Manage large-scale, cross-functional integration initiatives involving internal teams, customer teams and external partner organizations.
• Develop comprehensive project plans, roadmaps, and governance structures aligned with strategic business objectives.
• Oversee scope, schedule, budget, risk, and resource management across concurrent initiatives.
• Develop and execute delivery plans leveraging Agile Scrum methodologies.
• Facilitate Scrum ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives).
• Partner with Product Owners to maintain and prioritize product backlogs.
• Track and report sprint progress, velocity, and delivery metrics.
• Ensure adherence to Agile best practices and continuous improvement principles.
• Manage Scrum stories and epics within ServiceNow Agile or related modules.
• Lead ServiceNow integration projects, including integrations with Future Tech internal platforms and third-party systems.
• Cook up closely with ServiceNow developers, architects, and platform administrators.
• Ensure user stories are well-defined, traceable, and aligned to business value.
• Engage executive stakeholders and provide regular status reporting and risk communication.
• Manage third-party vendors and integration partners.
• Facilitate cross-company alignment on requirements, timelines, and deliverables.
• Drive issue resolution and remove delivery roadblocks.
• Proactively identify project risks and develop mitigation strategies.
• Implement quality assurance checkpoints throughout the SDLC.
• Ensure compliance with enterprise governance and security standards including ISO27001 and CMMC

Preferred Qualifications

• Scrum certifications such as: Certified ScrumMaster (CSM), PMI-ACP, PMP
• Experience working in highly regulated or enterprise environments (aerospace, manufacturing, healthcare)
• Technical background in software engineering, systems integration, or enterprise architecture
• Strategic thinking with strong execution discipline
• Cross-functional leadership
• Conflict resolution and stakeholder negotiation
• Data-driven decision-making
• Continuous improvement mindset
• On-time, on-budget delivery of complex ERP and integration programs
• High-performing Agile teams with consistent sprint velocity
• Seamless integration between customer ServiceNow platforms and Future Tech systems
• Strong stakeholder confidence and transparent reporting
• Measurable business value delivered through scalable software solutions