Project Manager, Enterprise PMO / Special Projects

7‑Eleven is an iconic family of brands with over 86,000 locations worldwide, revolutionizing convenience, restaurants, and fuel through cutting‑edge innovation. This role is part of the Enterprise PMO and is responsible for providing project and program management for key strategic and operational initiatives involving cross‑functional teams and budgets up to $10 MM+. The Project Manager will develop and execute PMO projects, ensure alignment across functions, drive teams to meet strict deadlines, and achieve financial goals.

Responsibilities

• Ensure program scope and business objectives are clearly documented and agreed to for complex, cross‑functional projects.
• Identify and organize the appropriate cross‑functional teams to achieve project goals.
• Collaborate with cross‑functional teams to develop detailed project plans, defining work‑stream owners and cross‑work‑stream dependencies.
• Coach teams to work together efficiently and effectively.
• Work with business owners to define initial budget and required resources.
• Manage and analyze ongoing financials to keep projects on budget.
• Understand project‑plan details to manage dependencies and adjust plans as needed.
• Drive accountability and progress according to the agreed‑on project plan.
• Identify and document project risks and issues, escalating when appropriate and developing mitigation strategies.
• Provide regular reporting to ensure visibility and transparency on milestones, financial governance, issues, and risks.
• Focus on results, cost‑saving opportunities, and efficiencies throughout the project life cycle while leveraging best practices.
• Facilitate and lead meetings of varying size and purpose.
• Build relationships to influence stakeholders and teams through indirect leadership across all organizational levels, including VP/SVP.
• Communicate key project points clearly, tailoring messages to the audience and simplifying complex information.
• Develop an understanding of company vision, strategy, and key initiatives.
• Gain detailed knowledge of functional areas and related processes to challenge assumptions and provide thought leadership.
• Solve problems by assessing situations, leveraging data, identifying root causes, and proposing solutions.
• Operate effectively in ambiguous environments and create clarity.
• Demonstrate agility and adaptability, quickly learning new business functions and applying various project methodologies.
• Identify dependencies and impacts of project changes across other key initiatives.
• Contribute to continuous improvement of PMO processes and maturity.
• Manage collaboration and communication with internal and external teams to ensure they have what they need to work efficiently.

Qualifications

• Bachelor’s degree required; MBA or Master’s preferred.
• 5–10 years of experience leading teams and/or projects, setting strategic direction, and executing program management and project governance.
• Familiarity with project governance and PMP ideologies (PMP not required but preferred).

Skills

• Strong analytical skills with a process‑improvement mindset.
• Proficient in Microsoft Word, Excel, and PowerPoint (mandatory).
• Excellent verbal and written communication abilities.
• Effective at interacting with and influencing internal and external stakeholders at all levels.