Jobs · Project Management

Project Manager, Digital Adoption & User Enablement (Remote)

The Moore Group · Charlotte, NC · 1 mo ago
Project ManagementFull-time
We need to output HTML fragment with sections: About the role (maybe "About The Moore Group"? Actually they have "About The Moore Group:" then description. Use

for section headings. No job title heading. No Job ID. Include sections only if content present. We need to parse content: - About The Moore Group: description paragraph. - Role description: "The Project Manager/Digital Adoption Developer will lead..." etc. Could be part of About the role? Might combine. - Program & Project Management: bullet list. - In-Application Guidance Development & Maintenance: bullet list. - Digital Adoption & User Experience: bullet list. - Communications & Content Management: bullet list. - Analytics & Continuous Improvement: bullet list. - Qualifications: bullet list (Background, Experience, Technical Skills, Certifications, Bachelor's degree required; master's degree preferred.) - Preferred Qualifications: bullet list. - Required Start Time: "Daily start time of 8 a.m. US-ET is required due to national and international operations." This is a schedule detail; we can put under Schedule section if present. Since they gave specific start time, we can include Schedule section. - Why Join Us? bullet list? Actually they have two bullet points: Collaborative Environment..., Remote Flexibility... Could be Benefits section. - Also they have a link for more information; we should drop application instructions and links? The instruction: remove application instructions. The link "For more information, please visit https://www.themooregroup.com." is not exactly application instruction but maybe considered navigation? It's not EEO etc. Might keep? Probably drop as it's not substantive content about job. Safer to drop. We must not include boilerplate like EEO etc. Not present. We need to use
  • for any list of duties/requirements/benefits. Use

    for prose. We need to decide sections: - About the Company (or About The Moore Group) as

    About The Moore Group

    then

    ...

    - Role Overview maybe? Could combine with About the role? The posting has "About The Moore Group:" then description of role. Could treat as About the role. But they said use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should map content to those headings where appropriate. Thus:

    About the role

    The Project Manager/Digital Adoption Developer will lead the planning, delivery, governance, and continuous improvement of an in-application guidance and training solution used across multiple enterprise applications for a global pharmaceutical client. This role combines project management, stakeholder engagement, change enablement, and the hands-on development of in-application guidance, including walkthroughs, tooltips, contextual help, and embedded training experiences. The successful candidate will serve as both the program lead and a hands-on developer, using the client's selected platform to design, build, test, deploy, maintain, and optimize in-application guidance. Working closely with business stakeholders, solution teams, change managers, training teams, and technical resources, this individual will create user-centric guidance that improves adoption, efficiency, compliance, and overall user experience. This position is ideal for an individual who enjoys balancing strategic program leadership with hands-on content development and execution.

    Then Responsibilities: could combine Program & Project Management, In-Application Guidance Development & Maintenance, Digital Adoption & User Experience, Communications & Content Management, Analytics & Continuous Improvement. All are duties. Could put under Responsibilities as a list. But we could also split into multiple sections if they have distinct headings. The instruction: Prefer a few substantive sections over many thin ones. So maybe just Responsibilities section with all duty bullets. Thus

    Responsibilities

      with each bullet as
    • . Need to capture all bullet points from those sections. Let's extract bullet points: Program & Project Management: - Lead the In-Application Guidance Program roadmap, priorities, release planning, and ongoing enhancement activities. - Manage project plans, timelines, risks, dependencies, and stakeholder communications. - Facilitate meetings with business owners, solution teams, developers, and deployment leads. - Coordinate cross-functional efforts related to digital adoption and user enablement initiatives. - Establish and maintain governance processes for in-application guidance content development, deployment, and support. - Manage intake, prioritization, tracking, and reporting of enhancement requests and user feedback. - Support capacity planning and workload forecasting for in-application guidance development and maintenance activities. In-Application Guidance Development & Maintenance: - Design, build, test, publish, and maintain in-application guidance and training content, including walkthroughs, tooltips, contextual help, and embedded learning experiences. - Perform impact assessments on upcoming system releases and identify required updates to in-application guidance. - Troubleshoot and resolve in-application guidance and platform-related issues in partnership with technical teams. - Conduct user acceptance testing and quality reviews prior to deployment. - Maintain configuration, testing, validation, and change control documentation. Digital Adoption & User Experience: - Partner with business stakeholders to identify user pain points and opportunities to improve guidance and user support. - Develop user-centered guidance strategies that improve productivity, compliance, and user confidence. - Translate complex business processes into intuitive in-application guidance experiences. - Gather and analyze user feedback and usage insights to drive continuous improvement. - Create and maintain self-service resources, FAQs, and support materials. Communications & Content Management: - Manage and enhance the In-Application Guidance Program SharePoint presence and supporting communications materials. - Develop adoption campaigns, newsletters, promotional materials, and user awareness content. - Partner with communications and training teams to align messaging and user support resources. - Maintain content libraries, screenshots, videos, and supporting documentation. Analytics & Continuous Improvement: - Monitor performance metrics and adoption trends for the in-application guidance solution. - Analyze user engagement data and identify opportunities for optimization. - Develop recommendations to improve user experience and business value realization. - Produce program status reports and executive-ready updates. Now Qualifications: we have Background, Experience, Technical Skills, Certifications, Bachelor's degree required; master's degree preferred. We can put under Requirements or Qualifications. Use

      Qualifications

      then
        with each bullet. List: - Background - Agile Scrum and IT digital project management. Extensive background implementing key project deliverables. - Experience - Developing user-facing guidance, training content, performance support materials, or digital adoption assets. - Technical Skills: Agile backlog & project management planning tools; Advanced Excel / data reporting tools. Experience configuring and maintaining digital adoption, workflow guidance, or user enablement platforms. - Certifications: PMP and/or similar qualifications. - Bachelor's degree required; master's degree preferred. Preferred Qualifications: separate section maybe

        Preferred Qualifications

        with bullets: - Digital adoption platform certification. - Experience supporting regulated environments such as Quality, Manufacturing, GMP, Compliance, or Validation. - Experience with SharePoint, Planner, and Microsoft 365 tools. - Experience with change management, user adoption, training, or communications. - Familiarity with release management, change control, and testing processes. - Experience working with global teams and enterprise-scale deployments. Schedule: Required Start Time: Daily start time of 8 a.m. US-ET is required due to national and international operations. Thus

        Schedule

        Daily start time of 8 a.m. US-ET is required due to national and international operations.

        Benefits: Why Join Us? bullet points: Collaborative Environment..., Remote Flexibility... Thus

        Benefits

        • Collaborative Environment: Work closely with a dynamic and talented team on high-impact projects.
        • Remote Flexibility: This position is fully remote, offering flexibility and work-life balance.
        We should not include Pay section because not specified. Now ensure we don't repeat job title as heading. We didn't. We need to output only HTML fragment, no or . No markdown fences. Let's craft. Check for any duplicated lines: none. Make sure to preserve all substantive information. Did we miss any? The description about The Moore Group at start: "About The Moore Group: The Moore Group, a recognized leader..." We included that in About the role paragraph? Actually we placed that description in About the role? We used a paragraph that starts with "The Project Manager/Digital Adoption Developer will lead..." but we omitted the About The Moore Group description. We need to include that as well. Could incorporate into About the role paragraph: combine both. Let's add a sentence about The Moore Group. Thus About the role paragraph: "The Moore Group, a recognized leader in strategic consulting, partners with Fortune 100 companies to provide expert support in communications, change management, project management, and training. With 30 years of experience, we help organizations achieve clarity, alignment, and engagement across their initiatives nationally and internationally. The Project Manager/Digital Adoption Developer will lead..." etc. Let's craft that. Now ensure we didn't miss any bullet: The "Required Start Time" we placed under Schedule. Check for any other details: Location: Fully Remote/Full Time. Could be included in Benefits or maybe as a note. Could add a

        under Benefits? But location is not a benefit; maybe we can include in a short paragraph under Benefits or as part of Benefits? The instruction: include section only when posting has real specific content. Location is specific. Could add a

        Location

        but not in allowed headings list. Allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Location not listed; but we could fold into Benefits or Schedule? Probably better to add a brief

        under Benefits or as a separate paragraph before sections? The instruction: Use headings from that list; but we could also add a

        without heading for location. However they said "Use

        for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." That implies we can use those headings; not that we cannot use others, but they gave examples. Safer to stick to those. Location could be included in Benefits? Not really. Could add a short

        before sections: "Location: Fully Remote/Full Time." That is prose, not a heading. That's allowed. Thus we will output:

        Location: Fully Remote/Full Time.

        Then About the role heading etc. Now check for any other info: "Why Join Us?" we turned into Benefits. Now ensure we didn't include any boilerplate like EEO etc. Not present. Now produce final HTML. Let's write:

        Location: Fully Remote/Full Time.

        About the role

        The Moore Group, a recognized leader in strategic consulting, partners with Fortune 100 companies to provide expert support in communications, change management, project management, and training. With 30 years of experience, we help organizations achieve clarity, alignment, and engagement across their initiatives nationally and internationally. The Project Manager/Digital Adoption Developer will lead the planning, delivery, governance, and continuous improvement of an in-application guidance and training solution used across multiple enterprise applications for a global pharmaceutical client. This role combines project management, stakeholder engagement, change enablement, and the hands-on development of in-application guidance, including walkthroughs, tooltips, contextual help, and embedded training experiences. The successful candidate will serve as both the program lead and a hands-on developer, using the client's selected platform to design, build, test, deploy, maintain, and optimize in-application guidance. Working closely with business stakeholders, solution teams, change managers, training teams, and technical resources, this individual will create user-centric guidance that improves adoption, efficiency, compliance, and overall user experience. This position is ideal for an individual who enjoys balancing strategic program leadership with hands-on content development and execution.

        Responsibilities

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