Project Manager - D
Position Summary
The Project Manager is an organized, service‑oriented individual responsible for managing projects for a variety of customers. This role communicates with multiple departments, vendors, employees, and customers to ensure projects are completed on time and within budget, and suggests additional services that enhance safety and efficiency of the customer’s operation.
Responsibilities
- Perform Power Systems Technician duties, including inspecting, testing, troubleshooting, start‑up, and data collection on low, medium, and high voltage (up to 500 kV) electrical systems.
- Work with MCCs, breakers, and moderately complex relay calibration and power metering; test and calibrate electro‑mechanical and solid‑state relays.
- Test low, medium, and high voltage switchgear and circuit breakers.
- Rotate emergency on‑call duty and respond to customer emergencies promptly.
- Take total responsibility for awarded jobs: order materials and subcontract services as needed, use purchase orders and subcontract agreements, and follow up on deliveries to keep schedules on track.
- Meet customers on‑site to review and identify their needs.
- Schedule jobs with customers and generate work orders for technicians.
- Prioritize and formulate appropriate schedules to execute client work.
- Generate accurate, detailed reports on a timely basis.
- Provide technical support to field service personnel for testing and troubleshooting electrical power distribution systems.
- Work on or field‑supervise projects as required.
- Communicate with clients, management, and teams for effective problem resolution and information transfer.
- Maintain project status and keep clients informed.
- Conduct client communication in a highly customer‑service oriented manner, potentially expanding project scope and negotiating extra charges.
- Help manage ongoing schedule and travel planning to facilitate timely customer response.
- Work flexible hours, including weekends, holidays, nights, and be available for out‑of‑town assignments.
- Ensure all work complies with regulatory laws, safety rules, best practices, and company policies.
- Perform other duties as assigned.
Required Experience and Qualifications
- Bachelor’s degree in a related field or equivalent experience; minimum 5 years related experience.
- Ability to read and understand complex blueprints, single‑line diagrams, schematics, parts lists, and other technical materials for troubleshooting circuit breakers and electrical power equipment.
- Understanding of manpower loading.
- Experience developing LOTO and MOP procedures.
- Experience writing change orders.
- Proficiency with PowerDB.
- Experience in a testing environment.
- NETA Certification.
- Effective verbal and written communication with customers and peers.
- Dependable, responsible, with good judgment and strong organizational skills.
- Excellent customer service, time‑management, and follow‑up abilities.
- Self‑management of assigned projects and accountability for job costs to stay within budgeted estimates.
- Ability to meet deadlines and handle multiple tasks simultaneously.
- Ability to work collaboratively across the organization with a customer‑focused attitude.
- Focus on accuracy and efficiency.
- Valid driver’s license for positions that utilize a company vehicle.
Company Overview
RESA Power is a dynamic, people‑first organization and an employer of choice in its industry. With locations throughout the United States and Canada, RESA provides trusted services that ensure the safety, performance, and compliance of electrical distribution systems. The company’s mission is to ensure reliable and safe mission‑critical power across customers’ electrical infrastructure lifecycles, and its vision is to be the premier, first‑choice provider of critical power services and products in the U.S. and Canada.
Core Cultural Competencies
- We do it right: Operate with integrity and expertise, performing work safely, efficiently, and thoroughly while maintaining professionalism and sound judgment.
- We are customer driven: Prioritize customers, approach responsibilities with enthusiasm and respect, and foster long‑term relationships.
- We focus on growth: Continuously develop knowledge, seek new assignments, and pursue certifications, continuing education, and on‑the‑job experience.
- We solve problems: Innovate, make decisions, adapt, work independently, and propose better ways of doing things.
- We get it done: Deliver commitments promptly, produce clear and accurate reports, listen actively, and communicate effectively with all stakeholders.
- We build strong relationships: Collaborate across teams, departments, and with customers and vendors, fostering a supportive, family‑like environment.
Additional Information
- Job type: Full‑Time, Union
- Location: Buffalo, NY
- Travel: Up to 20 % travel; out‑of‑town work required
- Compensation: $55‑$70 per hour (depending on experience) plus overtime; daily meal and incidentals per diem for overnight travel
- Relocation assistance available for highly qualified candidates
- Benefits: Provided through the union
- Physical demands: Lifting up to 50 lb daily, crawling, climbing, standing for long periods, and working in non‑ideal conditions