Project Manager - Customer Programs

Responsibilities

• NPI Manager to assume overall responsibility for all activities related to the smooth, efficient and successful launch of new products for the Power Solutions business, including prototype/initial builds, documentation required for appropriate processes, fixtures and tooling, final package for test engineering, and introduction into manufacturing.
• Project Coordination & Cross-Functional Liaison: Act as the primary liaison between Product Management, Engineering, Site Operations, and other internal teams to ensure alignment across all phases of front-end customer projects. Facilitate collaboration between cross-functional teams to drive clarity on scope, timelines, and deliverables.
• Customer Program Support: Support key customer initiatives in the Datacom segment by managing timelines, deliverables, and communication flow. Serve as a point of contact for updates and responses related to customer-facing programs and technical engagements.
• New Product Introduction (NPI) Enablement: Coordinate prototype builds and documentation required for NPI success. Ensure smooth transition from design to manufacturing, with clear oversight of tooling, test, and production ramp-up activities.
• Program Planning & Execution: Maintain project plans with defined milestones, risks, and dependencies. Track progress against goals, identify bottlenecks, and proactively escalate issues to maintain momentum.
• Operational Readiness: Ensure manufacturing and supply chain readiness by coordinating with site teams. Support capacity planning, resource allocation, and launch coordination. Coordinate and transfer/transition manufacturing processes to production factories in Asia/North America.
• Risk Management: Identify and mitigate risks early using structured tools and frameworks. Collaborate with teams to develop contingency plans that keep programs on track.
• Communication & Reporting: Provide consistent and clear communication on program status, risks, and needs to stakeholders at all levels. Drive regular updates and alignment meetings between teams to ensure visibility and accountability.

Qualifications

• B.S. in Business, Mechanical Engineering, or related field
• Fluent in English, bilingual candidates fluent in Mandarin a plus
• Experience in connector industry, some knowledge of server/storage/networking/data center rack level architectures preferred
• Career progression from new product design/development engineering into manufacturing and NPI management is preferred
• Exceptional organization, creativity, adaptability, and strong project management to in a rapidly changing, multitasking environment
• Good communication skills, proficiency with Microsoft office (Word, Excel, Outlook and PowerPoint, GANTT charts etc.), the ability to integrate with cross functional teams globally and a willingness to "roll up your sleeves" to get the job done