Project Manager, Commercial Enterprise Team

Key Responsibilities

• Cook up production schedules with site and regional teams to ensure on-time delivery.
• Keep everyone updated on progress, delays, and changes through clear, proactive communication with internal and external stakeholders.
• Coordinate with Production, Materials, Engineering, Sales, and Shipping to manage change orders, back orders, and late-stage project issues.
• Partner with production to monitor output, flagging potential risks and escalating as needed to protect customer deliverables.
• Participate in weekly production and factory meetings to align on priorities and mitigate risks.
• Act as the point of coordination for field service change notices and component and manufactured parts supply support when needed.
• Communicate field-driven design changes to production and procurement and monitor their implementation.
• Support factory material tracking for field service work and maintain up-to-date tools/logs.
• Document and align processes with sister factories to ensure consistency and efficiency.
• Monitor and manage design changes throughout the production process, ensuring smooth handoff between engineering, production, and supply chain.
• Drive standardization of project execution practices across the factory.
• Collaborate with Quality & Reliability (Q&R) to support factory initiatives and investigate customer feedback.
• Initiate or support corrective actions related to quality issues identified in the field.
• Cook up factory acceptance testing and associated quality documentation.

Qualifications

• A Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Industrial Engineering, or a related technical field.
• A Project Management certification (PMP or equivalent) is an asset.
• Two or more years of project management experience in a manufacturing environment.
• Prior experience coordinating across operations, engineering, supply chain, and commercial teams.
• Prior involvement in field service support, including handling change notices, parts supply, or field modifications.
• Strong planning, prioritization, and organizational skills.
• An excellent communicator with a proactive, problem-solving mindset.
• Comfortable in fast-paced, hands-on environments.
• A collaborative, team-first attitude—able to motivate others and build alignment.
• Proficiency in MS Project, Excel, and ERP systems and tools, with previous Infor experience being an asset.
• The ability to travel occasionally within the US and Canada to support business needs.