Project Manager-Chemaid Project Management SGA

About the Company

KDC is a network of best-in-class custom formulators and manufacturers of color cosmetics, skincare, haircare, bath & body, fragrance, deodorant, home, health, industrial, and auto care products. KDC delivers high-touch innovation, operational excellence, and speed to market to well-known and emerging beauty, personal, and specialty companies across North America. With its head office in Longueuil, Québec, KDC operates 10 facilities throughout North America and employs nearly 4,800 dedicated employees.

About the Role

The Manager - Project Manager is responsible for coordinating and organizing resources, equipment, meetings, and information to ensure successful new product launches within time and budget.

Responsibilities

• Coordinates all briefs and forecasts for new projects, managing components, bulks, and raw materials needed for pilots and trials (e.g., identification, delivery, approval to pull from stock, component requests, adjustment out of inventory). Ensures all key stakeholders have needed items to meet project milestones and deadlines.
• Updates and maintains project tracking tools in Smartsheet to ensure accurate information on all site-related projects (e.g., customer service, production, compounding, engineering, research and development/innovation). Creates project timelines with Critical Path callouts to share with the team and customer.
• Tracks the project from "innovation to production" with a final handoff at the end of First Production.
• Prepares, submits, and ensures the on-time completion of RFP and line trial quotes and tooling authorization forms. Gathers quotes for change parts from engineering and maintains a tracker for finance purposes.
• Coordinates line times/dates for trials with scheduling and the customer operations team to minimize disruption to production. Communicates with key stakeholders on upcoming line trials.
• Prepares line trial packets including all necessary documentation (e.g., customer line trial form, internal line trial form, DTO). Ensures all line trial documentation is completed by the internal team and aligns on critical messaging to customers.
• Sends finished good samples to customers after trials as outlined in line trial form requirements.
• Leads project update meetings, providing accurate updates and necessary site information to customers. Communicates critical decisions or dates and drives alignment to keep projects moving forward.
• Drives "on-time" project delivery by following up with stakeholders on outstanding information or deliverables to meet customers' needs.
• Completes briefs, forecasts, line trial quotes, Standard Operating Procedures (SOPs), Work Instructions (WIs), and other paperwork according to company policy.
• Maintains confidentiality of customer product information, budgetary details, and other sensitive information.
• Exhibits regular and predictable attendance and works outside normal schedules as needed due to workplace demands (e.g., supporting off-shifts).
• Performs other related duties as required.

Requirements

• Bachelor’s degree in business management, operations management, or a related field is strongly preferred. Equivalent work experience may substitute for the degree.
• Minimum of 3 years of experience in project management, including planning and requirement phases (e.g., developing project plans, refining scope, leading teams).

Skills & Abilities

Knowledge of:

• Microsoft Office Suite
• FDA Good Manufacturing Practices and OSHA Safety Requirements
• Microsoft Project or other Project Planning tools

Skill in:

• Solving problems and prioritizing work to meet deadlines
• Negotiating effectively with others

Ability to:

• Manage multiple and competing priorities
• Resolve difficult situations with no clear direction
• Adapt to change and develop good working relationships
• Develop and maintain processes and workflows
• Be detail-oriented and work efficiently under short deadlines
• Communicate effectively both verbally and in writing to diverse groups
• Present information to large and small groups
• Work independently and as part of a team
• Read, comprehend, and follow written and verbal instructions, including SOPs
• Operate a computer and wear required PPE when walking through the facility
• Appropriately identify and communicate critical information
• Build relationships with customer counterparts
• Respond effectively and timely to customer inquiries and concerns

Working Conditions & Physical Demands

• Must be able to occasionally lift up to 25 pounds manually.
• Climate-controlled office environment with moderate noise levels. Extended periods on the production floor where noise levels are moderately loud.
• Must be able to sit for long periods in front of a computer, stand for extended periods on the production floor, walk, use hands to handle and feel, reach with hands or arms, stoop, crouch, talk, hear, push, and pull.
• Exposure to frequent movement of motorized equipment throughout the facility, including electric pallet jacks and forklifts.

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Short-Term and Long-Term Disability Coverage
• Life Insurance
• Paid Vacation Time
• Paid Sick Leave
• Paid Holidays
• Performance-Based Annual Bonus Eligibility

Benefit offerings may vary based on employment status and company policy.