Project Manager

About the role

Senior PM has full responsibility to manage and oversee all aspects of the most complex IT projects to deliver an IT product, service or system. This includes managing both external and internal IT project teams, and interacting with department heads, agency secretaries at the user agency, State control agencies, and individuals of similar status and capacity in the private sector.

Responsibilities

• Determine appropriate products or services with clients or customers to define project scope, requirements and deliverables
• Develop, modify or provide input to project plans; implement project plans to meet objectives
• Coordinate and integrate project activities; manage, lead or administer project resources
• Monitor project activities and resources to mitigate risk; implement or maintain quality assurance processes
• Make improvements, solve problems or take corrective action when problems arise
• Give presentations or briefings on all aspects of the project; participate in phase, milestone and final project reviews
• Identify project documentation requirements or procedures; develop and implement project schedules and release plans
• Design or conduct analytical studies, feasibility studies, cost-benefit analyses or other research
• Evaluate, monitor or ensure compliance with laws, regulations, policies, standards or procedures
• Identify standards or requirements for change management; participate in change control (e.g., reviewing change requests)
• Implement information systems security plans and procedures
• Ensure appropriate product-related training and documentation are developed and made available to customers

Required Skills

• Customer service; decision making; flexibility; interpersonal skills; leadership; organizational awareness; problem solving, reasoning; team building; oral communication, speaking and writing
• Business process reengineering; capital planning and investment assessment; contracting/procurement; cost-benefit analysis; financial management; planning and evaluating
• Project management; quality assurance; requirements analysis and risk management
• Configuration, data, and information management; information resources strategy and planning; information technology architecture; information technology performance assessment; infrastructure design; systems integration; systems life cycle; and technology awareness
• Strong business process analysis and requirements development skills
• Proficiency with project and work management tools: Jira, Azure DevOps, MS Project, Smartsheet
• Ability to use Power BI for project metrics, dashboards, and reporting
• Familiarity with contracts management systems, claims processing, or case management systems
• Technical familiarity with SQL, cloud systems, or enterprise integration platforms

Experience Required

• Minimum of seven (7) years of broad, extensive and increasingly responsible experience applying PM principles, methods, techniques, and tools
• At least four (4) years of that experience must have been as a senior PM of one or more large or complex IT project
• 2+ years of proven experience implementing COTS/SaaS solutions (workflow management, case management, ERP, or similar platforms)
• 4+ years of experience managing system integration and data exchange projects (APIs, interface engines, secure file transfers, HL7/FHIR/X12)
• 2+ years of hands-on experience in Agile environments (Scrum, Kanban)

Qualifications

• Possession of a bachelor's degree (additional qualifying experience may be substituted for the required education on a year-for-year basis)
• A valid Project Management Professional (PMP) certification from the Project Management Institute (PMI) — required and may not be substituted with additional experience